POLA（ポーラ公式アプリ）

POLA INC.

About this app

Thank you for your continued patronage of POLA.



We offer a wide range of POLA products, including beauty information tailored to the seasons and daily feelings, various content that will enrich your daily life, accumulation and reference of skin analysis results that can be received in stores, and notifications about advantageous campaigns. All services can be accessed through this app.

◆Skin log me
You can check your own skin analysis results = "skin log" analyzed at the store at any time on the app.
Two years worth of data can be retained.
Look at the changes in your skin due to the environment, such as the season, lifestyle, and physical condition, and use it to create the best skin possible.

①Confirmation of skin analysis details
You can check the content and analysis results of the counseling conducted at the store.

②Recommended item information
You can check the characteristics, usage, and ingredients of recommended items based on the analysis results.

③Care talk/care advice
You can see advice on lifestyle and nutrition based on the analysis results, as well as precautions for beautiful skin in your area and environment. Mark will help you with your daily care and maintain your motivation through conversation.

◆Hada Navi
Just by answering a few simple questions, we will send you special beauty information tailored to your skin concerns, season, region of residence, etc. twice a week.

① Notify you of the best information from the vast amount of beauty information stored by POLA

② Understand the care index in your area

③Video introducing care methods that you can put into practice right away

*This service is only available to those who have downloaded the app > registered as a member > logged in.

◆Notification of events and campaigns
We will inform you about various events held by POLA and special campaigns such as gifts.
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◆“POLA Premium Pass” My Page
You can view your "POLA Premium Pass" My Page from the app.
Tap the "My Page" tab to register/log in to My Page.
You can check your miles and purchase history on My Page.

*To view My Page, you need to register for POLA Premium Pass (register your customer information).

◆Information content
We will provide beauty information that matches the seasons and daily feelings, as well as a variety of content that will enrich your daily life.

◆Digital membership card
When you register/log in as a member, your digital membership card will be displayed within the app.
Please use it when shopping.


If you have any opinions or requests regarding the POLA app, please contact us at the following contact point.
We will use this as a reference when improving future app updates. Thank you for your understanding.

https://www.pola.co.jp/ec/contact/contact.aspx?type=CS