
Justin Brenner
App doesn't connect, it fails constantly like many others have said. When I say constantly, I mean it. The longest it connected for me uninterrupted was around 30 seconds. Most times it can't even connect at all. I followed all instructions, the hidden instructions on the Boss site, and did a factory reset. It still doesn't work. Even my toothbrush can get Bluetooth right. I hope you're reading this before buying the headphones or still in the return period.
1 person found this review helpful
Roland Corporation
July 10, 2025
Hello Justin, Sorry, you're having issues with your WAZA-AIR and BTS software editor app BT connection. Please log in and contact us via BOSS Backstage below, maybe we can help troubleshoot your BT connection issues, when using the WAZA-AIR. https://www.boss.info/backstage/support#product_support

Nathaniel Rudnick
The whole point of buying these headphones was for the app. Very high price tag for amp headphones with no app. It just simply won't connect. I see from somebody else's review (not boss) that I may be able to update the firmware manually on my headphones, that in and of itself is a problem. I may update after trying this method but most likely not as somebody just buying this out of the box is going to have a very poor frustrating experience trying to connect with this app. BOSS I expected more.
Roland Corporation
April 29, 2025
Sorry to hear you are having trouble and thank you for leaving a review. Feel free to reach out through our customer support portal and we would be happy to assist you further. https://www.roland.com/cloud/contact-us/

Dylan McCurry
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Edit for 2024 I was able to finally get them to work some of the time, but I had to manually update the firmware on the headset. Now it will sometimes work, maybe 50% of the time. Not worth the 400$ price tag. 2021: Doesn't work. Bluetooth only connects about 1 in 10 attempts and it will disconnect randomly every ~5 minutes. It's literally unusable which is a damn shame for a 400$ pair of headphones.
3 people found this review helpful
Roland Corporation
March 12, 2024
Im so sorry you are having this issue. If you reach out to us through our customer support portal we would be happy to assist you further. https://www.roland.com/cloud/contact-us/