My SoftBank

4.5
38.9K reviews
10M+
Downloads
Content rating
Everyone
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About this app

A must-have app for SoftBank, Y!Mobile, and LINEMO users
■Over 10 million users!
■Winner of the 2021 Good Design Award!

[Key Features]
■Check your usage charges
Check your usage trends and compare them with previous months with just one tap. You can also tap on any item of interest for more details.

■Check your data usage
The meter and color display indicate your data usage. Easily reserve or purchase a charge when your data is low.

■Support
Search for stores and schedule appointments within the app. Easily contact us via chat if you need help.

■Other Useful Features
・Check and change your current rate plan and services
・Subscribe to and cancel optional services
・Change your payment method
・Spam filter settings
・Check your PayPay balance, use it, and check your connection status
・Check and use SoftBank Points
・Check your SoftBank Card charge balance
・Receive notifications
・Service integration such as Smart Login settings
Updated on
Mar 7, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info, and Financial info
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
38.5K reviews
Man Bahadur Tamang
December 25, 2025
This app just load for Phone memory not useful and also i think it is just for Japanese peoples not for foreign peoples because there is not international language.
1 person found this review helpful
Neill Walker
February 15, 2026
easy to use but lacking features. how do I download a PDF invoice now?
1 person found this review helpful
Jessica Heikel
January 15, 2026
suddenly doesnt work . wifi off but still doesn't work. no vpn. this is what I get for switching to your service? maybe I should go back to Docomo....what a damn headache.
3 people found this review helpful

App support

About the developer
SOFTBANK CORP.
SBMGRP-am-management@g.softbank.co.jp
1-7-1, KAIGAN TOKYO PORTCITY TAKESHIBA OFFICE TOWER MINATO-KU, 東京都 105-0022 Japan
+81 70-1474-5915

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