My SoftBank

4.2
28K reviews
10M+
Downloads
Content rating
Everyone
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About this app

Essential app for SoftBank Ymobile users
■ More than 10 million people use!
■Received the 2021 Good Design Award!

[Main functions]
■ Confirmation of usage charges
You can easily check the price transition and compare with the previous month with one tap. You can also check the details by tapping the items you care about.

■ Check data traffic volume
Meters and colors let you know how your data is being used. When the amount of data is low, you can easily reserve and purchase a charge.

■ Support
Store search and visit reservation can be done within the app. If you have a problem, you can easily contact us via chat.

■ Other convenient functions
・Inquiry and change of billing plans and services currently subscribed
・Subscription/cancellation of optional services
・Change of payment method
・Spam settings
・PayPay balance inquiry, usage, and confirmation of cooperation status
・Inquiry and use of SoftBank points
・SoftBank card charge balance inquiry
・Notification delivery
・Service linkage such as smart login settings
Updated on
Nov 29, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info, and Financial info
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted
Independent security review

Ratings and reviews

4.2
27.7K reviews
shoezomaku
September 27, 2024
Won't let me log in on wifi, which is my only option right now. I can't connect to the network to log in because I need to log in first. How could they make it so wifi can't login?! That's so ridiculous!
2 people found this review helpful
Hamidi Alwi
May 27, 2022
This app is not usable. Every time I want to log in, the app crashed even though I've uninstall and reinstall the app! I hope softbank will get the app fix! Samsung Note 8