My SoftBank

49.9K reviews
Content rating
Everyone
10M+
Downloads
Content rating
Everyone
Learn more
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

A must-have app for SoftBank, Y!Mobile, and LINEMO users
■Over 10 million users!
■Winner of the 2021 Good Design Award!

[Key Features]
■Check your usage charges
Check your usage trends and compare them with previous months with just one tap. You can also tap on any item of interest for more details.

■Check your data usage
The meter and color display indicate your data usage. Easily reserve or purchase a charge when your data is low.

■Support
Search for stores and schedule appointments within the app. Easily contact us via chat if you need help.

■Other Useful Features
・Check and change your current rate plan and services
・Subscribe to and cancel optional services
・Change your payment method
・Spam filter settings
・Check your PayPay balance, use it, and check your connection status
・Check and use SoftBank Points
・Check your SoftBank Card charge balance
・Receive notifications
・Service integration such as Smart Login settings
Received the 2021 Good Design Award! Condensed convenient functions tightly! You can easily check SoftBank usage charges and data usage with the app.
Updated on
Aug 14, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Location, Personal info, and Financial info
  • This app may collect these data types
    Location, Personal info and 5 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

49.4K reviews
James
June 7, 2026
Changing card payment details through the app doesn't seem to work for most cards. Worked on the website, though.
Ravi Mahesh
August 2, 2025
very bad connection and provider services , I complained about my issues a few times for softbank. But they are always skipping with my complaint. Only the focus is outstanding, I have got the Unlimited data connection plan but using only below 150 GB per month. But I can't get the WhatsApp call from here, this phone and SIM card issued by them, very poor signal strength and I am living in the City Area in Ehime Ken.
4 people found this review helpful
Brett Mitchell
June 21, 2026
Seeing the billing is super difficult and cryptic.
1 person found this review helpful

What’s new

■UI改善、軽微なバグの改修を行いました。

お客さまにとってより良いアプリを目指し改善してまいります。
今後ともMy SoftBankを宜しくお願いします。
Content rating
Everyone
Learn more

App support

About the developer
SOFTBANK CORP.
SBMGRP-am-management@g.softbank.co.jp
1-7-1, KAIGAN TOKYO PORTCITY TAKESHIBA OFFICE TOWER MINATO-KU, 東京都 105-0022 Japan
+81 70-1474-5915

More by SoftBank Corp.