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About this app

[Rakuten Edy for cashless payment! ]
Available at over 1.21 million stores nationwide (as of March 1, 2023)
Economical, convenient, and safe electronic money where you can accumulate Rakuten points quickly.

*To use the latest version of the app, Android OS 6.0.0 or higher is required.
If you are unable to update the app, please see below.
Play Store Help: https://support.google.com/googleplay/answer/7513003?hl=ja

[For those using STAMINA mode or power saving mode]
If you are using STAMINA mode or power saving mode, please exclude the following apps from optimization in the battery optimization settings.
・Rakuten Edy
・Mobile Felica client

In addition, when in energy saving mode, the auto charge operation time is no longer once per hour.

◆Cashless payment with Rakuten Edy◆
What is Rakuten Edy?

Rakuten Edy allows you to pay with just a touch!
Earn Rakuten points and more!
Rakuten Group's convenient and affordable electronic money.
There are over 1.21 million stores where you can use it (as of March 1, 2023)!
Available at convenience stores, drug stores, etc.

[Main features of Rakuten Edy]

◆Convenient to use as a wallet!
You can easily pay at a store in town or online shopping♪
Now you can live a cashless life smartly!

◆Easy to charge! There are also plenty of charging methods♪

・Choice of charging method! Of course, you can also charge cash at convenience stores nationwide.
①Credit card
If you are a Rakuten member, you can also charge your card using a credit card registered with Rakuten!
② Bank accounts (Rakuten Bank, Sumitomo Mitsui Banking Corporation, Mizuho Bank, Mitsubishi UFJ Bank, Resona Bank, regional banks)
③Rakuten Cash
④Rakuten points
You can use the points you have earned by using Rakuten Group services by charging them to Edy! (Limited time points are not applicable)
⑤Cash charge (can be charged at a convenience store cash register or Seven Bank ATM)

・Convenient auto charge function
- Don't worry about insufficient balance with the "It's time to charge" function that notifies you when it's time to charge!

・Of course, you can also charge in cash! You can also charge your credit card using the app.

・If you use Seven Bank ATM's "ATM Receipt (Cash Course)", you can charge less than 1,000 yen to Rakuten Edy from the funds transferred from e-commerce sites, online shopping returns, refunds, cashbacks, etc.

◆Earn Rakuten points!
・Earn 1 point for every 200 yen spent on Rakuten Edy payments.
・There are 7 types of points that can be earned in addition to Rakuten points! Choose your favorite points and live wisely♪
"① ANA Mileage Club ② Yodobashi Gold Points ③ Matsumoto Kiyoshi Cash Points ④ Edion Points ⑤ Dot Money ⑥ Big Points"
・Earn 1 point for every 200 yen spent charging from Rakuten Card!
・Use the Rakuten point card function to earn double points!

◆You can check your balance right away!
・You can immediately check your balance with the widget function (only compatible with Osaifu-Keitai balance)!
・Up to 4 months of usage history can be viewed
・You can also check your Edy card balance using the app!

◆You can use it at over 1.21 million stores!
・Can be used at over 1.21 million member stores nationwide. (As of March 1, 2023) Convenience stores, drug stores, supermarkets, home appliances, department stores, family restaurants, pubs, etc.

■An example of a store where it can be used

【convenience store】
・Daily Yamazaki
・New Days
・Family Mart
・Lawson and others

・Osakaya shop
・Kansai Super
・Super Alps
・Town Plaza Kanehide
・Tokyu Store
・Hello day
・Hankyu Oasis
・Cultural Hall
・Maruetsu and others

【Drug store】
・Welcia Pharmacy
・Medicinal Aoki
・Create S.D.
・Cocokara Fine
・Sugi Pharmacy
・Daikoku Drug
・Tsuruha drag
・Fuji Pharmaceutical Group
・Voyage drag
・Matsumoto Kiyoshi and others

・Ueshima Coffee Shop
・Gyoza King
·Kentucky Fried Chicken
・CoCo Ichibanya
・Komeda Coffee Shop
・Saint Marc Cafe
・Naka Ue
・Hanamaru udon
・Freshness Burger
・Hotto more
·Mister Donut
・Mos Burger
・Ringer hat
・Royal Host etc.

・Fish people
・Yamauchi Farm
・LOL and others

[Home electronics retailer]
・K's Denki
・Big camera
・Yodobashi Camera and others

・Men's clothing Konaka

[Department store/mall]
・Aqua City Odaiba
・Kanazawa Hyakubangai
・Grand Tree Musashikosugi
・Diver City Tokyo
・Tenjin Underground Mall
・Hankyu Department Store
・Hanshin Department Store
・Meitetsu Department Store [Main store]
・Yume Town
・Yokohama Chinatown
・Yokohama Motomachi Shopping Street
・Lazona Kawasaki Plaza and others

・ANA (air ticket)
・109 Cinemas
・コカ・コーラ マルチマネー対応自動販売機
・Tokyu Hands
・Naha Airport
・Nippon Rent a Car
·Haneda airport
・Big Echo
・Book Off
・Yamato Transport
・Round One and others

The number of other stores where you can use it all over Japan is expanding!


[Q1] Unable to read balance
▼How to deal with it
If your smartphone does not have enough memory, Osaifu-Keitai may not be able to be loaded. For other causes, please check here (http://support.rakuten-edy.co.jp/faq/show/574).

[Q2] Unable to auto charge
▼How to deal with it
Auto charging will not work if background communication is restricted by a task killer or power saving app. Please exclude Rakuten Edy app from background settings. For other causes, please check here (http://support.rakuten-edy.co.jp/faq/show/48).
▼How to deal with it
On Sharp devices, auto-charging may not work during sleep due to the eco-technique function. Please use "Normal mode" in the eco technique setting or turn off "Energy saving standby" in "Technical mode" and "Help mode".

[Q3] After updating the app, the widget display is broken.
▼How to deal with it
その他のよくある質問はこちら( https://support.rakuten-edy.co.jp/?site_domain=default )をご確認ください。

▼How to deal with it
Please turn off "IC card balance automatic reading setting" from "Settings" in the Osaifu-Keitai app menu.


お問い合わせは、ホームページのQ&A( https://support.rakuten-edy.co.jp/ )をご確認の上、ご連絡ください。


・If you are using a second-hand device, etc., please make sure that the Osaifu-Keitai function is initialized before use.中古販売店での購入の際も、初期化されていない場合がございます。
アプリを初めて起動した際は、必ず規約の同意画面があります。 Please note that if the top page of the app is displayed without agreeing to the terms and conditions even though it is launched for the first time, the balance has not been initialized even if it is 0 yen.
Even if you install the app for the first time, information may remain in the Osaifu-Keitai function itself. If the top of the app is displayed without agreeing to the terms, please delete it from "View details" → "Delete Rakuten Edy" at the top of the app, and then perform the initial settings.

privacy policy

Before using this application, please be sure to read and understand the privacy policy and terms of use.
Updated on
May 19, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 3 others
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

72.4K reviews
April 21, 2024
the only thing i don't like is that you have to fill your phone with rakuten apps to use the service. in pay pay only one app. Rakuten should think carefully about this issue.
Timothy Takemoto
March 25, 2023
I use it all the time for cashless payments in Japan because it may have the most reach (but Pay Pay is coming up strong). I can use it in all convenience stores and some supermarkets. I get VAT/sales tax reduction paybacks and points too. I generally charge it with cash in convenience stores.
25 people found this review helpful
Vladimiros Papaditsas
September 22, 2021
Application doesn't even start on a Pixel 5 bought in Japan. It shows an error as soon as it opens prompting to restart the phone and then closes. Of course restarting doesn't fix the issue.
8 people found this review helpful
September 24, 2021
楽天Edyをご利用いただきありがとうございます。また、ご不便おかけし申し訳ございません。詳細を確認させていただきたく、以下より状況を記載の上お問い合わせいただけますでしょうか。 edy@faq.rakuten.co.jp(※返信を必ず受信可能にしてください)お手数おかけしますが、何卒宜しくお願いいたします。

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