![](https://play-lh.googleusercontent.com/a/ACg8ocK3U2sa6QM1rjxZRYUtgy5Ktl6kEUWgULaJDLphn7YBn91qGrc=s32-mo)
Hal
Some translations are poorly done. It follows your device's UI language so there's no way to see the correct Japanese terms if your phone's language isn't in English. After scanning my card and entering my PIN, the screen tries to load a page in a webview, flickers, and fails to load the page. It's unfortunate that we have to entrust our personal information to companies like these.
52 people found this review helpful
ご不便をおかけし申し訳ありません。マイナポータルの「よくある質問」ページにてお問い合わせを受け付けております。お問い合わせいただきますと、詳細にサポートさせていただくことができますので、ご利用ください。
![](https://play-lh.googleusercontent.com/a-/ALV-UjXs7sCN9-kHQiAMaGD_PRPB0jxvb1_cdQV_OdszoqS5asgJogo=s32)
Aaron Bramson
I like the idea, but it's so poorly implemented that it's basically worthless for most people. Not just the app, the whole MyNumber system was poorly conceived and even more poorly built, but including this app.
14 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjXPkXeCPWcaAZr3dN9Frl2N1ymRmjgJHfTYQUewvXo2HiL_mEoF=s32)
Keiko Katze
It seems to be working fine now. There were no crashes when I used it. The websites aren't compatible for users who aren't fluent in Japanese unfortunately.
2 people found this review helpful