Mynaportal

2.0
9.36K reviews
10M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image

About this app

This is an online window for administrative procedures such as child-rearing and nursing care. In addition to applications, we provide services such as confirmation of personal information held by administrative agencies and notifications from administrative agencies.
In order to use this application, you need an Individual Number card or an electronic certificate for smartphones.

Operating environment
Please check the following site.
Operating environment for Mynaportal:
https://img.myna.go.jp/html/dousakankyou.html
Updated on
Jul 4, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info and Device or other IDs
This app may collect these data types
App info and performance
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.0
9.28K reviews
Hal
December 12, 2022
Some translations are poorly done. It follows your device's UI language so there's no way to see the correct Japanese terms if your phone's language isn't in English. After scanning my card and entering my PIN, the screen tries to load a page in a webview, flickers, and fails to load the page. It's unfortunate that we have to entrust our personal information to companies like these.
52 people found this review helpful
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デジタル庁
December 12, 2022
ご不便をおかけし申し訳ありません。マイナポータルの「よくある質問」ページにてお問い合わせを受け付けております。お問い合わせいただきますと、詳細にサポートさせていただくことができますので、ご利用ください。
Aaron Bramson
March 10, 2023
I like the idea, but it's so poorly implemented that it's basically worthless for most people. Not just the app, the whole MyNumber system was poorly conceived and even more poorly built, but including this app.
14 people found this review helpful
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Keiko Katze
January 21, 2023
It seems to be working fine now. There were no crashes when I used it. The websites aren't compatible for users who aren't fluent in Japanese unfortunately.
2 people found this review helpful
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What's new

■Release note
Small improvements