住宅金融支援機構認証アプリケーション

住宅金融支援機構

About this app

■App Overview
This app is a dedicated application developed to make using the various web services provided by the Japan Housing Finance Agency more convenient.

It primarily provides functions for registering and managing one-time passwords required for logging in. It also includes a login function for various web services, supporting smooth operation.

By utilizing this app, you can use various services more safely and efficiently.

■Main Features
1. One-Time Password Registration
This app allows you to easily complete the one-time password registration process by entering the user ID information issued by each web service.

Furthermore, even if you reinstall the app, you can re-register your one-time password simply by logging in.

There are three registration methods available:

- Logging in with your user ID and password

- Scanning a QR code

- Entering a secret code

2. One-Time Password Management
You can manage one-time passwords for various web services registered in the app in a list.

One-time passwords can be viewed by user ID (service used), and registration information can be easily changed or deleted. In addition, the one-time password displayed in the app can be used for logging in from a browser, early repayment procedures, and more.
This allows you to efficiently manage multiple services.

3. Login Function
This app allows you to easily log in to target web services.
Simply enter your user ID and password in the app and select the login button. Your one-time password will be automatically registered and you will be logged in. After logging in, you can access the web service screen using the browser functions of your mobile device or other device.
This function makes the login process smoother.

■Supported Web Services
This app is compatible with the following web services:

・Su・My Note
・Disaster Recovery Housing Loan Online Application Service
・Green Renovation Loan Online Application Service
・Condominium Common Area Renovation Loan Online Application Service
・Rental Housing Loan Online Application Service
・Mansion Sumairu Bond Online Application Service

■Contact Us
If you have any questions, please check the following website.
https://common.jhf.go.jp/cmm/auth/GWA90/GWA9003

For inquiries about each service, please see below.

[Disaster Recovery Housing Loan Users]
Japan Housing Finance Agency Customer Center
Tel: [phone]
Hours: 9:00 AM - 5:00 PM (excluding holidays and the New Year's holiday period)
*If the above number is unavailable, such as for international calls from overseas, please call 048-615-0420 (charges apply).

[Green Renovation Loan Users]
Japan Housing Finance Agency Customer Center
Tel: [phone]
Hours: 9:00 AM - 5:00 PM (excluding holidays and the New Year's holiday period)
*If the above number is unavailable, such as for international calls from overseas, please call 048-615-0420 (charges apply).

[For those using condominium common area renovation loans or rental housing loans]
Japan Housing Finance Agency (JHF) Electronic Contract Service/Web Application Service Hotline
Tel: [phone]
Hours: 9:00 AM - 5:00 PM (excluding weekends, holidays, and the New Year's holiday period)
*Call charges apply.

[For those using Sumai-My Note (those currently repaying)]
JHF Customer Center
Tel: [phone]
Hours: 9:00 AM - 5:00 PM (excluding holidays and the New Year's holiday period)
*Call charges apply if the above number is unavailable, such as for international calls from overseas, please call 048-615-0421 (call charges apply).

[For those using Mansion Sumai-Ru Bonds]
JHF Customer Center Housing Bond Hotline
Tel: [phone]
Hours: 9:00 AM - 5:00 PM (excluding weekends, holidays, and the New Year's holiday period)