HELLO CYCLING - シェアサイクル

3.0
19K reviews
Content rating
Everyone
1M+
Downloads
Content rating
Everyone
Digital Purchases
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About this app

HELLO CYCLING offers shared bicycles at over 13,000 locations nationwide!

Why not try HELLO CYCLING, which provides comfortable transportation with electric-assist bicycles and electric bikes for various situations, from daily life to sightseeing?

【Features of HELLO CYCLING】
・Electric-assist bicycles make transportation incredibly comfortable.

・The app allows you to easily reserve a bicycle from your current location and also reserve a return location.

・Rental is available from 30 minutes, making it convenient for short trips.

(In some areas, there may be a mix of bicycles with different hourly rates. Please check the bicycle usage fees in the app.)
Available shared cycling services: daicahri/Bell Sharing/SHONAN PEDAL/MY BIKE/Kantetsu Pedal/Mitochari/MaaS Cycle/SUNAUTUS MOBILITY/Harenohi Cycle/PULCLE/Izunaka Sharing/Surugano Cycle/CYCY/Hi!Cycling/Mikuchari, etc.
・If you register your IC card, you can easily rent a bicycle from the app without making a reservation.

【HELLO CYCLING Usage Scenarios】
・For shopping in the neighborhood and short trips.

・For commuting to work or school, and for everyday travel.

・For travel at leisure or tourist destinations, and for creating memories.

・For travel in emergencies such as train service suspensions or disasters. [How to Use]
1. First, register as a member! There are no monthly fees for membership registration. It takes as little as 1 minute!
You can register an account using your email address or Yahoo! JAPAN ID.
2. Find a HELLO CYCLING station nationwide.
After free membership registration, launch the app, find a nearby station in your desired area, and reserve a bicycle.
3. Head to the station and unlock the bicycle.
Confirm the "vehicle number" you reserved on the app, and press the button on the app to unlock the bicycle and begin your rental.
4. Enjoy a comfortable ride to your destination with our electric-assist bicycles!
Available from 160 yen/30 minutes.
(Depending on the region, there may be a mix of bicycles with different hourly rates. Please check the bicycle usage fees in the app.)
5. Return the bicycle at a nearby station.
Return the bicycle to the station you wish to return it to, and manually lock it.
Press the "RETURN" button on the bicycle key to complete the return!

【Payment Methods】
• PayPay
• Credit Card
• Carrier Billing (NTT Docomo, au, SoftBank)
• Yahoo! Wallet
For other payment methods, please check the official website or app.

【Notes on Use】
• Please be sure to read the Terms of Service before use.
• This application uses the device's location information and Bluetooth function.
• Pricing plans vary depending on the area.
Updated on
Apr 27, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 3 others
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.0
18.8K reviews
J T
May 9, 2026
Can't sign up with most foreign phone numbers, so the app is useless. I'm using a Dutch SIM for SMS and Japanese SIM for data.
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MA Barracus
December 9, 2025
It does not accept phone numbers from my country in Western Europe, so I can't sign up for the service. On the Hello Cycling website, in the tutorials on how to sign up, my country is listed but not in the app. Terrible. Wouldn't it be better if they accepted numbers from all over the world or simply used email addresses as the primary account identifier?
3 people found this review helpful
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OPENSTREET CO.,LTD.
December 11, 2025
MA Barracus様 HELLO CYCLINGをご利用いただきありがとうございます。 この度はご意見をいただき大変恐縮です。 本件に関して詳しくお伺いしたく、以下の窓口までご連絡いただけますと幸いです。 <HELLO CYCLINGサポート窓口> customersupport@hellocycling.jp 今後ともHELLO CYCLINGをよろしくお願いいたします。
Alan Sailing
May 6, 2026
The registration process includes a number of countries but excludes Australia. There are no other registration options. uninstalled
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What’s new

いつもご利用いただきありがとうございます。
今回のアップデートでは下記の改善を行いました。

・軽微な改善を行いました。

今後ともHELLO CYCLINGをよろしくお願いいたします。
Content rating
Everyone
Digital Purchases
Learn more

App support

About the developer
OPEN STREET INC.
customersupport@hellocycling.jp
1-7-1, KAIGAN TOKYO PORT CITY TAKESHIBA OFFICE TOWER 35F. MINATO-KU, 東京都 105-0022 Japan
+81 50-3821-8282