郵便局公式アプリ - 荷物の配送状況の確認や再配達が簡単に
1M+
Downloads
Everyone
info
About this app
When you send a Yu-Pack parcel using "Prepayment by Credit Card (Yu-Pack Smartphone Discount),"
we're running a limited-time campaign where you can get a ¥200 discount on the usual ¥180 discount!
The campaign period runs until Tuesday, March 31, 2026, so be sure to take advantage!
This app is an official app provided by Japan Post Co., Ltd.
Enjoy post office services anytime, anywhere, on your smartphone, with even more savings and convenience.
You can send Yu-Pack parcels at a discount compared to the basic shipping fee, and it's easier and more convenient to check the delivery status of your package and create shipping labels.
You can also conveniently use related services.
■Make sending and receiving packages even more convenient and affordable with the post office app!
・Get even more savings on Yu-Pack shipping fees
By prepaying by card through the app, you can conveniently avoid the hassle of paying at the post office counter and enjoy a ¥180 discount every time!
・Create shipping labels without having to write them by hand
You can easily create shipping labels using the app. You can also save the destination information you entered, making it even more convenient the next time you send to the same address.
・Easily check the delivery status of your package and request redelivery.
Easily check the delivery status of your mail or package using the tracking number or notification number, and you can change or request redelivery.
・Receive push notifications for Yu-Pack delivery schedules (e-delivery notifications), which you can use to change or request redelivery.
[Key Features]
- Post Office/ATM Search
Easily find a post office near you
Search for post offices and Japan Post ATMs near your current location or destination. From the search results, you can check the location on a map, as well as the opening hours of each counter. You can also add them to your favorites by logging in with your Yu-ID.
- Postbox Search
No more getting lost looking for your mailbox
Search for the location of postboxes near your current location or destination. From the search results, you can check collection times (the time when mail is collected) and the size of the mailbox slot. You can also add them to your favorites by logging in with your Yu-ID.
- Product & Service Comparison
Send what you want to send in the best way for your purpose
Based on the size of the postcard, letter, or item you plan to send, we'll suggest recommended shipping methods and products and services that offer great value. We'll also provide services based on your purpose, such as airport pickup or sending a golf bag.
- Price & Delivery Time Search
Easily find prices and delivery times based on your criteria
When sending a letter or package, search by sender and recipient, size, service, and other criteria to check prices and delivery times. You can also search for the destination's ZIP code.
- Waybill Creation
Easily, reliably, and quickly create Yu-Pack and Yu-Packet shipping labels using the waybill.
By entering customer (sender) information and package delivery address information in advance, you can easily create shipping labels using a dedicated printer at the post office without having to write them by hand. Additionally, you can save delivery address information you've created and reuse it.
You can also save money by paying Yu-Pack shipping fees with a credit card through the app. (Yu-ID login required.)
- Yu-Pack Smartphone Discount
Get even more savings with prepayment
With the Yu-Pack Smartphone Discount, you can log in to your Yu-ID, prepay by card, and create a shipping label. This service eliminates the need to handwrite shipping labels and shortens the time spent paying at the counter. You can also receive a 180 yen discount per item off the basic shipping fee.
You can also add your registered address information and frequently used post offices to your favorites for convenient use when sending packages in the future.
You can also send Yu-Pack packages at your local post office, Family Locker, or "PUDO Station" delivery locker.
Additionally, you can create shipping labels even if you don't know the recipient's address.
*Details of the Yu-Pack Smartphone Discount Service
- ¥180 discount from the basic Yu-Pack shipping fee (If you use the Yu-Pack Smartphone Discount Service, the [Carry-in Discount], [Same Destination Discount], and [Multiple Package Discount] do not apply.)
- Continuous Use Discount (This discount applies if you have sent 10 or more packages within the past year.)
- An additional ¥100 discount if you specify a post office as the pickup location.
- Pickup Request
You can request pickup of Yu-Pack and international parcels. (You must log in with your Yu-ID.)
You can easily apply for your next package from your application history.
- Delivery Status Search
Quickly Track the Delivery Status of Your Mail
You can track and check the delivery status of your package or mail using the tracking number or notification number. Simply scan the QR code on the delivery slip with your camera, eliminating the need to enter text.
You can receive push notifications of expected Yu-Pack delivery dates (e-Delivery Notifications). (Requires Yu-ID login and e-Delivery Notification settings.)
- Delivery Request
Easily and conveniently request delivery from the app.
After checking the delivery status of your mail or package, you can request redelivery and other services directly from the app.
- e-Moving
You can also apply for e-Moving from the app.
You can apply for e-Moving (notification of moving address when moving) from the app. Applications can be made 24 hours a day, anywhere, in as little as 5 minutes.
- Crowd Forecast and Numbered Ticket Issuance
Counter Crowd Forecast and Minimize Waiting Times
You can check the crowd forecast for counters based on your needs (package pickup, savings, insurance, etc.). In addition, if a counter is crowded, you can issue a numbered ticket for the counter you need in advance, shortening your wait time at the post office.
- Financial Consultation Reservations
Convenient reservations: Visit the post office for financial consultations.
The post office offers individual consultations on topics such as life insurance and asset management. Easily schedule a consultation at the post office from the app.
(Reservations via the app are only available at some post offices.)
- Check and process your Japan Post Insurance policy
Anytime, anywhere, whenever you need it
By linking your Yu-ID and Japan Post Insurance My Page ID, you can easily and quickly check your policy details and complete procedures such as insurance claims and address changes from the app.
- Yu-Yu Points
A point system unique to the Japan Post Group. Earn points easily by presenting your membership card via the app when visiting a post office or using a postal counter.
You can share your accumulated points with family or exchange them for products that deepen your connections with loved ones.
- Digital Address
The Digital Address service converts your address into a 7-digit alphanumeric code.
You can obtain your own digital address and automatically enter it into the shipping label creation function of the Japan Post app.
■The official Japan Post app is recommended for:
・Check the delivery status of your mail, track it, and request redelivery.
・Easily search for post offices, ATMs, and mailboxes near your current location or destination.
・I want to send packages more cheaply.
・I want to search for a postal code based on the recipient's address.
■Other Apps
・Japan Post Online Shop
https://play.google.com/store/apps/details?id=jp.jppost.netshop
we're running a limited-time campaign where you can get a ¥200 discount on the usual ¥180 discount!
The campaign period runs until Tuesday, March 31, 2026, so be sure to take advantage!
This app is an official app provided by Japan Post Co., Ltd.
Enjoy post office services anytime, anywhere, on your smartphone, with even more savings and convenience.
You can send Yu-Pack parcels at a discount compared to the basic shipping fee, and it's easier and more convenient to check the delivery status of your package and create shipping labels.
You can also conveniently use related services.
■Make sending and receiving packages even more convenient and affordable with the post office app!
・Get even more savings on Yu-Pack shipping fees
By prepaying by card through the app, you can conveniently avoid the hassle of paying at the post office counter and enjoy a ¥180 discount every time!
・Create shipping labels without having to write them by hand
You can easily create shipping labels using the app. You can also save the destination information you entered, making it even more convenient the next time you send to the same address.
・Easily check the delivery status of your package and request redelivery.
Easily check the delivery status of your mail or package using the tracking number or notification number, and you can change or request redelivery.
・Receive push notifications for Yu-Pack delivery schedules (e-delivery notifications), which you can use to change or request redelivery.
[Key Features]
- Post Office/ATM Search
Easily find a post office near you
Search for post offices and Japan Post ATMs near your current location or destination. From the search results, you can check the location on a map, as well as the opening hours of each counter. You can also add them to your favorites by logging in with your Yu-ID.
- Postbox Search
No more getting lost looking for your mailbox
Search for the location of postboxes near your current location or destination. From the search results, you can check collection times (the time when mail is collected) and the size of the mailbox slot. You can also add them to your favorites by logging in with your Yu-ID.
- Product & Service Comparison
Send what you want to send in the best way for your purpose
Based on the size of the postcard, letter, or item you plan to send, we'll suggest recommended shipping methods and products and services that offer great value. We'll also provide services based on your purpose, such as airport pickup or sending a golf bag.
- Price & Delivery Time Search
Easily find prices and delivery times based on your criteria
When sending a letter or package, search by sender and recipient, size, service, and other criteria to check prices and delivery times. You can also search for the destination's ZIP code.
- Waybill Creation
Easily, reliably, and quickly create Yu-Pack and Yu-Packet shipping labels using the waybill.
By entering customer (sender) information and package delivery address information in advance, you can easily create shipping labels using a dedicated printer at the post office without having to write them by hand. Additionally, you can save delivery address information you've created and reuse it.
You can also save money by paying Yu-Pack shipping fees with a credit card through the app. (Yu-ID login required.)
- Yu-Pack Smartphone Discount
Get even more savings with prepayment
With the Yu-Pack Smartphone Discount, you can log in to your Yu-ID, prepay by card, and create a shipping label. This service eliminates the need to handwrite shipping labels and shortens the time spent paying at the counter. You can also receive a 180 yen discount per item off the basic shipping fee.
You can also add your registered address information and frequently used post offices to your favorites for convenient use when sending packages in the future.
You can also send Yu-Pack packages at your local post office, Family Locker, or "PUDO Station" delivery locker.
Additionally, you can create shipping labels even if you don't know the recipient's address.
*Details of the Yu-Pack Smartphone Discount Service
- ¥180 discount from the basic Yu-Pack shipping fee (If you use the Yu-Pack Smartphone Discount Service, the [Carry-in Discount], [Same Destination Discount], and [Multiple Package Discount] do not apply.)
- Continuous Use Discount (This discount applies if you have sent 10 or more packages within the past year.)
- An additional ¥100 discount if you specify a post office as the pickup location.
- Pickup Request
You can request pickup of Yu-Pack and international parcels. (You must log in with your Yu-ID.)
You can easily apply for your next package from your application history.
- Delivery Status Search
Quickly Track the Delivery Status of Your Mail
You can track and check the delivery status of your package or mail using the tracking number or notification number. Simply scan the QR code on the delivery slip with your camera, eliminating the need to enter text.
You can receive push notifications of expected Yu-Pack delivery dates (e-Delivery Notifications). (Requires Yu-ID login and e-Delivery Notification settings.)
- Delivery Request
Easily and conveniently request delivery from the app.
After checking the delivery status of your mail or package, you can request redelivery and other services directly from the app.
- e-Moving
You can also apply for e-Moving from the app.
You can apply for e-Moving (notification of moving address when moving) from the app. Applications can be made 24 hours a day, anywhere, in as little as 5 minutes.
- Crowd Forecast and Numbered Ticket Issuance
Counter Crowd Forecast and Minimize Waiting Times
You can check the crowd forecast for counters based on your needs (package pickup, savings, insurance, etc.). In addition, if a counter is crowded, you can issue a numbered ticket for the counter you need in advance, shortening your wait time at the post office.
- Financial Consultation Reservations
Convenient reservations: Visit the post office for financial consultations.
The post office offers individual consultations on topics such as life insurance and asset management. Easily schedule a consultation at the post office from the app.
(Reservations via the app are only available at some post offices.)
- Check and process your Japan Post Insurance policy
Anytime, anywhere, whenever you need it
By linking your Yu-ID and Japan Post Insurance My Page ID, you can easily and quickly check your policy details and complete procedures such as insurance claims and address changes from the app.
- Yu-Yu Points
A point system unique to the Japan Post Group. Earn points easily by presenting your membership card via the app when visiting a post office or using a postal counter.
You can share your accumulated points with family or exchange them for products that deepen your connections with loved ones.
- Digital Address
The Digital Address service converts your address into a 7-digit alphanumeric code.
You can obtain your own digital address and automatically enter it into the shipping label creation function of the Japan Post app.
■The official Japan Post app is recommended for:
・Check the delivery status of your mail, track it, and request redelivery.
・Easily search for post offices, ATMs, and mailboxes near your current location or destination.
・I want to send packages more cheaply.
・I want to search for a postal code based on the recipient's address.
■Other Apps
・Japan Post Online Shop
https://play.google.com/store/apps/details?id=jp.jppost.netshop
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
What’s new
以下の機能改善を実施しました。
・郵便局営業時間等の表示を改善しました
・送り状作成時の受取人様電話番号の入力を任意にしました
・郵便局営業時間等の表示を改善しました
・送り状作成時の受取人様電話番号の入力を任意にしました
App support
About the developer
JAPAN POST CO., LTD.
apps@mail.post.japanpost.jp
2-3-1, OTEMACHI
OTEMACHI PLACE WEST TOWER
CHIYODA-KU, 東京都 100-0004
Japan
+81 3-3477-0111