郵便局公式アプリ - 荷物の配送状況の確認や再配達が簡単に

日本郵便株式会社

About this app

By using "Credit Card Prepayment (Yu-Pack Smartphone Discount)" to send Yu-Pack packages at the post office, you can get a 200 yen discount on the basic shipping fee (normally 180 yen off). This is a limited-time campaign!

The campaign runs until September 13th, 2026 (Sunday). Please take advantage of this offer!

This app is officially provided by Japan Post Co., Ltd.

You can use post office services anytime, anywhere, on your smartphone, more conveniently and affordably.

You can send Yu-Pack packages at a lower cost than the basic shipping fee, and checking the delivery status of your packages and creating shipping labels becomes easier and more convenient.

Related services are also conveniently available.

■Make sending and receiving packages more affordable and convenient with the Post Office app!

・Yu-Pack shipping fees are even more affordable.
By prepaying with your card through the app, you can save the hassle of paying at the post office counter and get a 180 yen discount every time!

・Create shipping labels without handwriting.
You can easily create shipping labels with the app. You can save the recipient information you enter, making it more convenient for future shipments to the same address.

* Easily check the delivery status of your packages and request redelivery.
You can quickly check the delivery status of your mail and packages using the inquiry number or notification number, and request delivery changes or redelivery directly from there.

* Receive Yu-Pack delivery schedule notifications (e-delivery notifications) via push notifications, and request delivery changes or redelivery directly from the notification.

[Main Features]
- Post Office/ATM Search
Find your nearest post office instantly.
You can search for post offices and Yu-cho ATMs near your current location or destination. From the search results, you can check the location and business hours of each counter on a map. You can also register favorites by logging in with your Yu-ID.

- Postbox Search
Never get lost looking for a postbox again.
You can search for the location of postboxes near your current location or destination. From the search results, you can check the collection time (time when mail is collected) and the size of the mail slot. You can also register favorites by logging in with your Yu-ID.

- Product & Service Comparison
Find the best way to send what you want based on your purpose.
Based on the size of the postcard, letter, or item you plan to send, we'll suggest the best shipping method and the most cost-effective products and services. We also provide service recommendations for specific purposes, such as airport pickup or sending golf bags.

- Rate & Delivery Time Search
Instantly find rates and delivery times based on your criteria.
When you want to send a letter or package, you can search by origin, destination, size, service, and other criteria to check rates and delivery times. You can also search by the recipient's postal code.

- Shipping Label Creation
Easy, reliable, and fast with our shipping labels.
You can create shipping labels for Yu-Pack and Yu-Packet.
By entering your (sender's) information and the recipient's information in advance, you can easily create shipping labels using the post office's dedicated printer without having to handwrite them. Furthermore, once you've created a shipping label, the recipient information can be saved and reused.
You can also save money by paying Yu-Pack shipping fees with a credit card through the app. (Yu-ID login required.)

- Yu-Pack Smartphone Discount
Even more savings with pre-payment
The Yu-Pack Smartphone Discount is a service that allows you to save time by eliminating the need to handwrite shipping labels and shortening payment time at the counter. Furthermore, you can receive a 180 yen discount per package from the basic shipping fee each time you send a package.

By registering your address information and frequently used post offices as favorites, you can conveniently send packages in the future.

You can also send Yu-Pack packages from your nearest post office, family locker, or parcel locker "PUDO Station".

In addition, a function is available to create shipping labels even if you don't know the recipient's address.

*Details of the Yu-Pack Smartphone Discount Service
- 180 yen discount from the basic Yu-Pack fare (When using the Yu-Pack Smartphone Discount Service, [Drop-off Discount], [Same Address Discount], and [Multiple Package Discount] do not apply.)
- Continuous Use Discount (Discount applies if you have sent 10 or more packages in the year up to the previous month.)
- ​​An additional 100 yen discount when you specify a post office as the delivery location.

- Collection Request
You can request collection of Yu-Pack and international parcels. (Yu-ID login is required.)
You can easily make your next request from your application history.

- Delivery Status Search
Instantly check the delivery status of your mail
You can track and check the delivery status of your packages and mail using the inquiry number or notification number. You can use this service without typing by scanning the QR code attached to the absence notice with your camera.

Receive Yu-Pack delivery schedule notifications (e-delivery notifications) via push notifications. (Requires Yu-ID login and e-delivery notification settings.)

- Delivery Request
Easy and convenient delivery requests via the app.
After checking the delivery status of your mail/package, you can request redelivery directly through the app.

- e-Moving
e-Moving applications are also available through the app.
You can apply for e-Moving (change of address notification when moving) via the app. Applications can be made 24/7, anytime, anywhere, in as little as 5 minutes.

- Congestion Forecast & Ticket Issuance
Minimize waiting times with counter congestion forecasts.
You can check counter congestion forecasts based on your needs (package pickup, savings, insurance, etc.). Furthermore, if a counter is crowded, you can obtain a ticket in advance, reducing your waiting time at the post office.

- Financial Consultation Reservation
Convenient reservations available. For financial consultations, visit the post office.
The post office offers individual consultations regarding life insurance, asset management, and more. Easily reserve a consultation at the post office through the app.

(Reservations via the app are a service offered at select post offices only.)

- Confirmation and Procedures for Japan Post Insurance Contracts
Anytime, anywhere, when you need it
By linking your Yu-ID and Japan Post Insurance My Page ID, you can easily and quickly check your contract details and perform procedures such as insurance claims and address changes through the app.

- Yu-Yu Points
These are points unique to the Japan Post Group. You can easily accumulate points by presenting your membership card via the app when visiting a post office or using a postal counter.
Accumulated points can be shared with family or exchanged for items that deepen your connection with loved ones.

- Digital Address
The digital address is a service that converts your address into a 7-digit alphanumeric code.
You can obtain your digital address and use the automatic address entry function in the post office app's shipping label creation function.

■The official post office app is recommended for people who:

・Want to check the delivery status of mail, track it, or request redelivery.

・Want to easily search for post offices, ATMs, and post boxes near their current location or destination.

* I want to send packages more cheaply.
* I want to search for postal codes from the recipient's address.
* Other apps
* Japan Post's online shop
https://play.google.com/store/apps/details?id=jp.jppost.netshop

What’s new

軽微な不具合を修正しました。