NorthStep is an app that integrates performance evaluation and shift management for restaurants.
■ Eliminating "vague" evaluations
"I don't know what they're looking at when they evaluate me"—this is a common complaint in the field.
NorthStep pre-defines evaluation items and point allocations for each rank.
Staff can always check what they need to improve next.
■ Consistent evaluation standards across managers
Variations in evaluators' standards are a major cause of unfairness.
By standardizing items, levels, and point allocations across all stores, employees are evaluated using the same criteria regardless of their location.
■ Monthly records contribute to year-end evaluations
Evaluations only once every six months rely on memory.
Monthly evaluations allow for daily records to be compiled, enabling discussions based on accumulated data at the end of the year.
■ Eliminate the need for monthly shift calculations
By eliminating paper and chat-based communication, the entire process from request submission to confirmation can be completed within the app.
■ Main Features
• Performance Evaluation (Goal Setting → Self-Evaluation → Supervisor Evaluation → Finalization)
• Monthly Evaluation (Simplified monthly evaluation by evaluators)
• Evaluation Aggregation and Promotion/Demotion Decision
• Shift Request Submission and Confirmation of Confirmed Shifts
• Talent Database (Career History, Qualifications, Interview Records)
• Training Videos and Sharing of Internal Knowledge
• Deadline Notifications
■ Usage Requirements
A contracted corporate account is required to use this application.
Individual applications are not accepted. If you are considering implementation,
please contact us at the link below.
https://northstep.jp
Provided by: Komakko Consulting Co., Ltd.
Performance evaluation and shift management for restaurants. Standardize evaluation criteria, maintain daily records, and communicate the next steps for your staff.