三菱ＵＦＪ銀行

三菱UFJ銀行

Contains ads

About this app

This is a smartphone app for Mitsubishi UFJ Bank's internet banking (Mitsubishi UFJ Direct).

With the smartphone app,

1. You can conveniently carry out transactions anytime, anywhere (*1) without having to go to a bank or ATM!

You can use a variety of transactions, such as checking your balance and deposit/withdrawal details, making transfers, and Pay-easy payments.

2. Log in easily!

With biometric authentication, you don't need to enter a password! You can log in instantly with your fingerprint or face. (*2)

3. One-time passwords ensure peace of mind and security!

When conducting transactions through the app, no input is required from the customer (automatic input).

■Main functions
・Balance inquiry
・Deposit and withdrawal statement inquiry
・Transfer, transfer
・Payment of taxes and various fees (Pay-easy, mobile register)
・Term deposit
・Foreign currency deposit
・Investment trust
・iDeCo application
・Insurance application
・Change of address and contact information (phone number)
・Re-registration of cash card PIN
・Display of one-time password (※Used when trading on a computer or smartphone browser)
・Exchange rate notification
・Debit card application, card information display
・Mitsubishi UFJ Card application, usage status, points inquiry
・In-store QR code authentication
・Mitsubishi UFJ Card application, usage amount confirmation, points inquiry
・Mitsubishi UFJ Smart Securities application, balance confirmation
・Transition to group services such as Bandle Card, MoneyCanvas, WealthNavi, and MoneyFit

■Recommended for
・Those who want to check their account balance and transfer money regardless of time or place
・Those who do not have time to go to an ATM or counter

■How to register and use one-time password
For more information, please see the following website. https://direct.bk.mufg.jp/secure/otp/index.html

■Tested environment
For more information, please visit the following website.
https://direct.bk.mufg.jp/dousa/index.html

■Notes
・If you are using Internet banking for the first time, you will need to register your login password and email address after launching the app.
・Please check the precautions for using smartphone apps posted on the Mitsubishi UFJ Bank website before using the app.
・If you have rooted your device even once, the app may not start or work properly.
*Even if you have installed the tools required for rooting, you may encounter errors.
・To use biometric authentication, you must log in to the app and then register.
・If you are using a smartphone with Android 10 or below, your phone number will be collected when you log in and stored and used within the bank to improve security.

■Permissions to use
・Phone
Necessary for using one-time passwords.
*If you do not allow this permission, you will not be able to use the app.

・Location information
By granting permission, security will be strengthened by improving the accuracy of detecting unauthorized access from third parties, and the functionality of the app will be improved.
*The app can be used even if permission is not granted.
■Contact information
Internet banking help desk
0120-543-555 or 042-311-7000 (charges apply)
Hours of operation: 9:00-21:00 every day
(*1) There may be times when the service is unavailable due to system maintenance, etc.
(*2) Biometric authentication may not be available depending on the smartphone device.

Ratings and reviews

Just awful in every way. Signing up on the app is just about impossible if you have a foreign name. Furthermore, the app doesn't allow Google to interact with it, so I can't translate the UI, and I can't take screenshots to translate that way as well. I only use this app because I have no other options with my workplace.

It's the absolute worst. Making a simple transfer has become an utter nightmare. And the registration process has me wanting to pull my hair out. Error after error after error to then tell you that my specific case cannot be accepted. I can't wrap my head around who designed this and, even worse, who approved it. You are literally a bank. Surely you can afford to do a better job at this good grief!

I only installed the app because of the one-time password functionality, but reading through the verbose Japanese instructions it turns out that you cannot use it when you are abroad (which is not rare if you're an expat), making it pretty useless to me. I also don't like that the app makes a list of all your installed apps. I understand that it's done for security reasons, but it sounds like a big invasion of privacy if that list is being sent to a server somewhere!

What’s new

ver13.0.0
三菱ＵＦＪダイレクトの画面デザインリニューアルおよび機能追加をしました。
・アプリアイコンおよびアプリ画面のデザインを刷新しました。
・三菱ＵＦＪカードや三菱ＵＦＪｅスマート証券等、当社グループでご利用いただいているサービスをホーム画面上でまとめて管理できます。
・上記サービスのうち利用するサービスを表示、利用しないサービスは非表示といった編集も可能です。
・よく利用される振込や税公金支払の各種サービスもホーム画面上に追加・削除ができ、使いやすくなりました。
・「サービス」メニューではカテゴリーごとに分類しアイコン表示でわかりやすく、グループ各社サービスへスムーズに遷移できます。