HugWag(ハグワグ) for Salon

Mynavi Corporation

About this app

\Grooming Salon App/
-Connect with the "Ideal Owner" Perfect for Your Salon-

HugWag for Salon is a matching service exclusively for grooming salons, optimally connecting salons and owners.
By receiving information about your dog and desired grooming style in advance, you can select and accept an owner who is a perfect fit for your salon, allowing you to provide high-quality service efficiently and with comfortable treatments.
This improves the quality of treatments and customer satisfaction, while also increasing repeat business and unit prices!

□□ Recommended Features □□
■ Salon/Groomer Information
You can clearly display basic salon information, price lists, groomer backgrounds, and specialty breeds.

This will inspire trust and encourage first-time owners to choose your salon with confidence.

By clearly communicating your salon's unique features and appeal, you can attract more customers and increase customer visits.

■ Requests/Offers
Based on requests from owners, such as dog breed, personality, and desired style, you can make offers to owners who are a good fit for your salon.
Understanding customer needs in advance reduces mismatches and prevents misunderstandings before treatment.
This allows you to efficiently reach nearby pet owners, ensuring both quality and satisfaction.

■ Announcement of Available Slots
You can smoothly announce available slots due to same-day or last-minute cancellations via the app.

Efficiently filling available slots increases occupancy rates and contributes to increased sales.

Flexibility to accommodate sudden changes helps stabilize operations.

■ Chat
All communication with pet owners, including pre-appointment consultations and confirmations, can be completed within the app. ​
Maintain courteous communication while reducing the hassle of phone calls.

A history of interactions also helps prevent oversights.

■ Posting Results
By recording and publishing post-treatment photos, you can visually showcase your salon's skills and range of styles. ​
Sharing results increases pet owners' sense of security and contributes to attracting new customers.

Accumulated results also strengthen your salon's branding.

■ Grooming Feedback "Chart"
Easily record and share post-treatment progress, results, and important points on the app.
Easily communicate with pet owners using ratings, comments, and photos, giving them peace of mind.
Since everything is done within the app, you can provide high-quality communication without any hassle.

■ Reviews and Ratings
By collecting and posting genuine reviews from pet owners, you can objectively promote your salon's appeal and service quality. ​
This will reassure new customers and help increase your salon's credibility and recognition.
Communication through reviews can also help deepen relationships with existing customers.

□□ Recommended for these salons □□
・Efficiently attracting pet owners who are a good fit for your salon
・Increasing sales by effectively utilizing available slots
・Reducing the hassle of answering phone calls and managing reservations
・Raising awareness of your salon's skills
・Increasing customer satisfaction and increasing repeat business
・Increasing awareness of your salon

HugWag strives to support salons and groomers who work hard every day, supporting their passion and growth.

"Increasing sales" "Love grooming" --
We will continue to support you through our services to help you realize these aspirations.

What’s new

◆◆今回のアップデート◆◆
・軽微な修正を行いました