coco - 店舗現場のコミュニケーションアプリ

株式会社coco

About this app

* This app can only be used by store staff who have a contract with the on-site customer service DX service "coco".

■ What is coco?

“Coco” is a customer service enhancement platform that creates the No. 1 store in the region.

It is a communication service that uses SMS (Short Message) to easily take customer surveys, collect reviews, and help customers with their daily support.

We will connect "shops and customers" that seemed to be connected until now with a system that is overwhelmingly simple and easy for anyone to use.

For details, please request materials from the website below.
https://lp.cocoreview.com

■ Features of coco

coco is a business application that focuses on "human beings" who work in the shop. By utilizing coco, the customer service staff at the store can realize the following situations.

① Quick and accurate customer response
② Realistic use of the web in the field
③ Lean internal cooperation

■ Main functions

Currently, the coco app can do the following:

・ Get word of mouth
・ Digital questionnaire
・ 1: 1 chat with customers
・ Confirmation of newly acquired reviews
・ Confirmation of questionnaire contents received from customers

What’s new

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