coco - 店舗現場のコミュニケーションアプリ

100+
Downloads
Content rating
Everyone
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About this app

* This app can only be used by store staff who have a contract with the on-site customer service DX service "coco".

■ What is coco?

“Coco” is a customer service enhancement platform that creates the No. 1 store in the region.

It is a communication service that uses SMS (Short Message) to easily take customer surveys, collect reviews, and help customers with their daily support.

We will connect "shops and customers" that seemed to be connected until now with a system that is overwhelmingly simple and easy for anyone to use.

For details, please request materials from the website below.
https://lp.cocoreview.com

■ Features of coco

coco is a business application that focuses on "human beings" who work in the shop. By utilizing coco, the customer service staff at the store can realize the following situations.

① Quick and accurate customer response
② Realistic use of the web in the field
③ Lean internal cooperation

■ Main functions

Currently, the coco app can do the following:

・ Get word of mouth
・ Digital questionnaire
・ 1: 1 chat with customers
・ Confirmation of newly acquired reviews
・ Confirmation of questionnaire contents received from customers
Updated on
May 13, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Messages and 4 others
Data is encrypted in transit
You can request that data be deleted

What's new

・ホームタブの名前をメッセージに変更しました
・メッセージ送信中に他の操作をできるようにしました
・メッセージを続けて送れるように修正しました
・読み込み中の表示を修正しました
・送信者名が途切れないように修正しました
・CLOSEの取り消しを行った際の挙動を修正しました
・ログイン画面で入力しやすくしました
・その他軽微な不具合を修正しました