
blackberry DTEK60
Every single update, they make this app worse. When I purchased my chair, the app worked over Bluetooth alone. Then they added an internet-based login paywall that prevents me from driving my chair remotely in locations with no internet. Now, in the latest version of the app, they are requiring my precise location. No new functionality, but every single update is asking for more personal information. If I didn't rely on my chair for daily mobility, I would uninstall, but there is no alternative.
2 people found this review helpful

Erica Coenen
- Flag inappropriate
- Show review history
Reliability should be the top priority for mobility equipment. This new app is no longer reliable, rendering it useless. Connection drops, sometimes unable to unlock the chair, the reconnect button is often invisible. Many many issues. (The previous app wasn't exactly perfect either, but at least the connection was reliable). update April 2026. The app has improved, stability has improved. I am using the app again and although it has some latency (response slow) it is sufficiently reliable now.
3 people found this review helpful