영사안전콜센터 무료전화

외교부 영사안전콜센터

About this app

Consular Safety Call Center Free Phone App
Call the Consular Safety Call Center in the following situations:

1. In the event of an overseas emergency
- We provide emergency rescue support and local safety information for Korean citizens, and we also handle contact loss and safety checks.

2. In the event of an incident or accident
- We support incident or accident reporting, emergency passport issuance, and expedited overseas remittance.

3. When interpretation services are needed
- We provide interpretation services with local officials (police, immigration officers, doctors, etc.) in emergency situations.
※Interpretation services available in: English, Chinese, Japanese, Vietnamese, French, Russian, and Spanish

4. For safe overseas travel
- We provide safety information for the destination country and send text messages with overseas travel information.

5. When expedited overseas remittance support is needed
- If emergency funds are needed due to an incident or accident, you can receive remittances from relatives in Korea through the Overseas Space.

6. When you have questions about consular services
- Provides information on the Ministry of Foreign Affairs' consular affairs, including passports, consular verification (Apostille), overseas emigration reports, and overseas national registration.

* The Consular Safety Call Center app supports Android OS 7.0 and higher.

* Background location data is used when location permissions are granted.
- The app always runs in the background, so even when you're not viewing the screen, it retrieves location information (latitude/longitude) and transmits it to the system.
- The transmitted location information is used to identify the app user's location in the event of an overseas emergency, incident, or accident, providing emergency rescue support and local safety information.

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