The PLENG app is an integrated maintenance management platform used jointly by stores, headquarters, and site managers, supporting both rapid response from the field and accurate management from headquarters.
■ Service Features
* Fast on-site, accurate management
* Digitization of the entire maintenance process
* Systematic task processing based on roles
* Easy to use for anyone with intuitive UI/UX
■ Key Functions
1. Integrated Maintenance Management
When a store registers a maintenance request, the entire process from reception → progress → completion → approval is systematically managed.
· Maintenance Request (Select General / Urgent)
· Select Work Type (Electrical, Plumbing, Painting, etc.)
· Share site status via image attachment
· Filters provided by progress status (Received, In Progress, Completed, Approved, Pending, Pending)
2. Real-time Progress Status Check
You can check the progress of each maintenance request at a glance, and automatic push notifications are provided when the status changes. · Real-time monitoring of Receipt / In Progress / Completion stages
· Management of Headquarters approval and pending status
· View entire history and check details
3. Field Work Management (Site Manager)
The Site Manager performs assigned tasks and can register work completion reports via the app.
· Input of work completion information (time, content, photos)
· Recording and management of maintenance results
· Integration with store owner confirmation and signature
4. Electronic Signature-Based Completion Processing
Once the store owner electronically signs after work is completed, the maintenance case is processed as finally completed.
· Electronic signature function provided
· Integration with completion history verification and approval processes
· Automatic connection to the settlement stage after Headquarters approval
5. Settlement Management System
Systematically manage maintenance costs and settlement details.
· Settlement inquiry by year / month / day
· Management of deposits / non-deposits
· Check costs by store
· Support for settlement data management and analysis
6. Notification Function
All progress updates are delivered immediately via push notifications. · Notifications for maintenance requests and progress
· Notifications for completion and approval
· View all notification history
7. Customizable Features by User
Features optimized for specific user roles.
· Store: Maintenance requests and confirmations
· Headquarters: Approval and settlement management
· Site Manager: Work execution and completion registration