OPENPASS Store Owner is an app designed for store owners and employees of stores using OPENPASS, an unmanned store access management service.
Customers enter by scanning the QR code at the store door and undergoing mobile phone identity verification (NICE) or entering their phone number. Store owners and employees manage store settings and access records through this app, and receive notifications on their mobile phones regarding events that occur at the store.
This app is for:
• Store owners and employees who manage access doors using OPENPASS
• Individuals who have received an account from the store's headquarters
Key Features
The visible menus and customizable items depend on the permissions granted to the account by the headquarters.
• Remote Door Opening: Administrators can directly request door opening without customer verification and check the processing results. Password verification is performed once more if necessary.
• Access History: View access records for today, the last 7, 30, or 180 days, and filter by gender, processing status, or entry method, or search by phone number. It also displays the number of visits, total visitors, and first-time visitors for the selected period.
• Entry Notifications: Check records of completed customer entry in both list and detail screens. • Operation Notifications: Check records of door opening failures, store router disconnections/reconnections, and the current router connection status.
• Age Verification, Time, & Gender Settings: Change whether age verification is enabled, the daily timetable, gender restrictions, manned store notifications, and tablet re-entry allowance times.
• Blacklist: Block or unblock phone numbers. You can also block them directly from the entry history.
• Verification Number Expiration Date: Check the usage period of customer numbers that have completed age verification and adjust it within the range set by headquarters.
• Tablet: Register store tablets, issue pairing codes, or discard the devices.
• Entry Devices & Network: Check the store network, door-specific settings, and door opening service connection status.
Mobile Phone Notifications
• New Guest Notification: Notify you when a customer completes the entry process. This notification is only sent if 'Manned Store Notifications' is enabled in the store settings.
• Door Opening Failure: Notify you when a door opening request from a customer or the store tablet fails to open the door. If multiple failures occur within a short period, we will notify you only once, and notifications will not be sent while the router connection is disconnected.
• Store Router Disconnect/Reconnection: We will notify you if the store router connection is disconnected for more than 5 minutes, and we will notify you once more when it reconnects.
• Notifications are sent only to accounts to which the headquarters has granted permission to receive notifications.
• Tapping a notification will take you to the notification's details screen. If you are logged out, please log in again before proceeding.
• Notifications do not contain personal information, such as customer phone numbers.
• You can turn notifications for this device on and off within the app. Even if you turn off notifications in your phone settings, you can still view the notification list within the app.
Account Information
• Accounts are issued by the store headquarters. You cannot sign up for a new account through the app.
• Please change your password to a new one first when logging in for the first time or after your password has been reset.
• If you have forgotten your password, please request a reset from the store headquarters.
• For security purposes, you will be required to log in again after a certain period of time (currently 24 hours) has passed since logging in. • Logging out will clear any remaining login information and notification registrations on this device.
• You can log in to the Store Manager website on a PC browser using the same account. Mobile phone notifications are received only through the app.
Please Note
• Notifications may arrive late, be missed, or arrive twice. Please check the notification list and entry history in the app for accurate details.
• Pressing the notification will not open the door.
• Privacy Policy: https://openpasscenter.kr/privacy
• Support/Inquiries: https://openpasscenter.kr/support
Manage store entry records and settings with an account issued by headquarters, and receive notifications for door opening failures and router disconnections.