Мой Beeline (Казахстан)

Beeline Kazakhstan

About this app

My Beeline! Change your tariff, manage additional numbers, track your expenses online, and make transfers and payments from your balance.

Authorization/registration:
• Login by phone number or login "Internet Home"
• Fingerprint or FaceID login
• Registration in 1 minute

Beeline product management:
• View the rest of the Internet service package / calls / messages
• Change of tariff plan
• Activation/deactivation of additional services
• Exchange minutes for gigabytes
• Replenishment of the balance from the card
• Auto payment setting for balance less than 100 tenge

Making payments and transfers:
• Transfer from balance to balance
• Transfer from balance to bank card
• Transfer from balance to account
• Transfer from balance to ATM withdrawal
• Payment via QR in transport
• Payment for services from the balance (utilities, online games, bookmakers, etc.)
• Payment history

Optional:
• Detailing of expenses and replenishments
• "Internet at Home" service: balance check, account replenishment, payment of subscriptions. fees
• Additional numbers management
• Activation of special offers
• Search for answers to questions in the HELP section
• Addresses of Beeline offices and service points
• Games

Important! The version for corporate numbers from Beeline is under development. To obtain information by number and / or login, we recommend using your personal account on beeline.kz

Our team is constantly working on improving the application, so if you have questions or suggestions, write to email [e-mail].

By the way, traffic in the application is free for all Beeline Kazakhstan subscribers, even if the balance is in the red.

If the device does not support the My Beeline application, then use your personal account on www.beeline.kz

Ratings and reviews

App is not much useful. Mostly just for checking balance. Cannot raise a service request or a grievance. Beeline service is also poor. It took almost a month for them to transfer my wifi connection. There is no place where we can log complaints for delay in services. Update: the internet is not connected yet. The online chat and phone helpline, I have tried many times, they just give a random answer and do not solve the problem.

The largest mobile provider doesn't even have English! I used a Russian speaker to try to navigate the app, but there's no info about suspending service. I went into a branch and they told me that they suspended it, but they did not, and was charged again.