
J C
The app has made quite the change since it was first out. But the stability of the app connection to the device has always been finicky since I started with this. Connection to smartthings was the largest attraction to me to have a real smart home effect, but that took 2 years to even be passable in my experience. I don't think I'll give the smartthings connectivity another try. Now, without smartthings, this is left with a good motor and not much more. Sorry to say
1 person found this review helpful

A Google user
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As others have said, axis will win no races. Hardware install was easy. Smart things integration requires some hoops to jump through but it works well once setup. Can now voice control with Alexa now as well since my smart things is tied to that. It would be possible to use ifttt with smart things and webcore, a work around I use for other smart things devices
5 people found this review helpful

Jim Mannoia
2 yrs ago I got 6 Axis Gears. BT cntrl worked fine & after a little effort I integrated all 6 with Alexa. It all worked great! On a few glitches Pranav at Axis helped quickly! Last Dec integration w/Alexa became spotty on 1 unit after another. Accustomed to resetting & reconnecting, I tried but failed. On a video call Pranav saw flashing red during integration and concluded 4 units were bad. He promised to replace them. Now 5 wks later no replacements & no reply to emails. DISAPPOINTED!
4 people found this review helpful