Carson Living

Carson Living Inc.

About this app

Carson is the OneApp Resident Experience™ and 24/7 remote doorman service.

Carson is an invite-only service integrated with the top property hardware and software to provide remote access for staff, residents, couriers and visitors. It enables instant communication between staff and residents of multi-family apartment buildings and HOA communities.

Ratings and reviews

This system was installed in my NYC building over about 2 years ago. They need to tweak the software coz as of lately I am experiencing an issue. And that is the Carson app just hangs or does not open. And of course it happens when someone is ringing your bell. Most of the times I just reboot the phone and 99% of the time it solves the problem. But there are times when it just won't respond and then I have to unistall/reinstall. And that's why I'm writing this review. Fed up.

It used to work great.. now when I get a notification on my Android, and I select to let them in, the accept call button doesn't work. Says there's an error code 31404. Hope they fixed the bug now.

Deep links into the app are broken on Pixel 6, which is a problem, because deep links are required to create an account, to set a phone number, to change password, etc. There isn't a resident-specific web app for Carson either, so there isn't a clear workaround, other than getting help from building management.

What's new

This version includes new app branding, French (Canadian) language support, improved app performance and stability, and minor bug fixes.