Replio: AI Customer Support

Neodevz

About this app

Replio is an AI customer support app that answers your customers automatically on WhatsApp, Telegram, Instagram, Facebook Messenger and your website live chat, all from one shared inbox on your phone.

Train an AI chatbot on your own knowledge base in minutes and let it handle customer service 24/7, in any language. When a chat needs a person, take over and reply instantly.

WHY BUSINESSES USE REPLIO
Instant AI replies, day and night, so no customer waits
One shared inbox for WhatsApp, Telegram, Instagram, Messenger and website chat
Live human takeover, jump into any conversation at any time
Automatic complaint, enquiry and FAQ logging
Push alerts the moment a customer needs a real person
Multilingual support that answers each customer in their own language

AN AI CHATBOT THAT KNOWS YOUR BUSINESS
Add your FAQs, price list, policies and documents, and the AI answers from them instead of making things up. Import from a website, a PDF or plain text. Update your knowledge base once and every channel gets the new answer immediately. Replio learns from real conversations and suggests new answers for you to approve.

ONE SHARED TEAM INBOX
Stop juggling five apps. Every customer message lands in a single helpdesk inbox with full history, so anyone on your team can pick up a conversation where it stopped. Assign chats, leave internal notes, tag by topic and close tickets. See who is online and who is handling what.

BUILT FOR BUSINESS MESSAGING
WhatsApp Business API support with official templates and broadcasts
Telegram bots for groups, channels and communities
Instagram DM and comment to DM automation
Facebook Messenger for your Page
A website live chat widget you can install with one line of code

A TAP THROUGH MENU FOR EVERY CUSTOMER
Build a guided flow with buttons and images so customers can check an order, see prices, book a slot or reach a human without typing a word. No code, no training required.

SEE WHAT IS ACTUALLY HAPPENING
Track response times, resolution rates, busiest hours and the questions customers ask most. Find the gaps in your knowledge base and fix them. Every conversation is searchable.

SELL AND GROW ON TELEGRAM
Tap to buy storefront with Telegram Stars
Paid communities and subscriptions
Giveaways, broadcasts and scheduled announcements
QR codes and deep links to see where customers come from

WHO USES REPLIO
Online shops and e-commerce stores handling order and delivery questions
Restaurants, salons and clinics taking bookings and enquiries
Travel agencies and tour operators quoting trips
Real estate agents qualifying buyers and renters
Crypto and trading communities moderating groups at scale
Agencies and freelancers running customer service for their own clients
Creators and coaches answering the same questions a hundred times

A HELPDESK IN YOUR POCKET
Run customer support from your phone. Manage every chat, ticket and order from one mobile inbox, whether you run a shop, an agency, a community or a personal brand. Get a push notification when something needs you and answer in seconds from anywhere.

WHY NOT JUST HIRE MORE AGENTS
Most customer questions are the same ten questions. Replio answers those in seconds so your team only handles the ones that genuinely need a human. Faster replies, lower customer support costs, and nobody left waiting overnight.

GETTING STARTED
Sign up free, connect a channel, paste in your FAQs and your AI agent is live. No code and no credit card to start.

Start free at replio.live