
Zombie owo
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The app is just inconvenient. Keeps on crashing, in self checkout requires the confirmation from personnel which is bizarre and in some shops can take a while for someone to show up. The half of receipt don't show up. The pigintuvas code hasn't worked once. Never had problems with competitor apps like maxima and lidl. Edit: receipt and pigintuvas finally works. there been a new bug, if you wanna check discount booklet the website sends you to the app and it sends you to the app download page...
37 people found this review helpful
IKI Lietuva, UAB
March 3, 2026
Sveiki,
apgailestaujame dėl nemalonios patirties. Mums labai svarbi mūsų klientų patirtis, todėl kviečiame susisiekti su mūsų klientų aptarnavimo centru el. paštu info@iki.lt. Mielai išsiaiškinsime situaciją ir padėsime rasti sprendimą. Dėkojame, kad pasidalijote savo nuomone!

Laima Lukoseviciute
the reciept appear only the next day, not imeadiatly. and the point are added also the next day or the day after that, or not added at all and i had to write to support.
3 people found this review helpful
IKI Lietuva, UAB
April 29, 2026
Hello,
thank you for taking the time to share your feedback. We are sorry for the inconvenience you experienced.
If points are not credited correctly, our support team is always ready to help and resolve such cases as quickly as possible.
Thank you again for your feedback – it helps us improve the app and your overall experience.

D R
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I can't understand why the shopping and points information doesn't change immediately after the shopping, just like in LIDL or Maxima?
IKI Lietuva, UAB
March 3, 2026
Sveiki,
maloniai prašome patikslinti, kas Jums nepatiko arba ko trūksta IKI programėlėje? Jūsų atsiliepimas yra labai svarbus, ir jis padeda mums nuolat tobulėti. Dėkojame už Jūsų laiką!