
Cash Money
The app is supposed to replace the card. The recent forced update made me download the new version in the middle of checking out, then asked me for my card number to log back in, as if I memorized it. Terrible user experience, learn to code. Guys you don't need this app, you can add your IKI cars to your Google and Apple and Samsung wallets, it works and never logs you out in the middle of the store!
2 people found this review helpful
IKI Lietuva, UAB
August 18, 2026
Hello! The card number is only one login option – you can also use the email address linked to your IKI account. Updating the app should not log you out. If this happens, please contact our Customer Service team at info@iki.lt so we can help resolve the issue.

Deimantė Sudintaitė
Previously the app worked completely fine, the bar code was easy to read and always worked on the first try - after the new update it was changed to a tiny QR code which takes about 4-5 attempts to scan at the checkout - please remove the ugly unappealing soulless AI graphic that takes up half of the screen and make the code a normal size again so it's actually usable, thanks 👍
IKI Lietuva, UAB
August 18, 2026
Sveiki,
informuojame, kad nurodyto gedimo nesame užfiksavę. Norėdami padėti Jums išspręsti apibūdintą problemą, maloniai prašome susisiekti su mūsų klientų aptarnavimo centru el. paštu info@iki.lt. Dėkojame, kad pasidalijote savo patirtimi – tai padeda mums tobulėti ir gerinti IKI programėlę.

Kristijonas Januškevičius
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Horrible new UI update, feels like one of those childrens toys with big buttons. Obviously AI generated character front and center. You're telling me the entire IKI store chain can't afford a single Design student to make a simplified drawing of some guy? Embarassing, I feel like a clown opening the app in public. And why the hell is "Pigintuvas" a thing that you have to manually activate every week? Either you give the discounts or you don't, make up your mind.
6 people found this review helpful
IKI Lietuva, UAB
August 5, 2026
Laba diena,
dėkojame, kad skyrėte laiko palikti atsiliepimą.
Informuojame, kad IKI lojalumo programėlė buvo atnaujinta siekiant užtikrinti dar patogesnį, greitesnį ir sklandesnį apsipirkimą. Naujoji versija suteikia daugiau patogumo – dabar vietoje atskiro lojalumo kortelės brūkšninio kodo ir kuponų skenavimo naudojamas vienas bendras QR kodas.