Web Banking

BGL BNP PARIBAS

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About this app

The free BGL BNP Paribas Web Banking app allows you to perform banking transactions easily and securely wherever and whenever you want.

►FAST LOGIN

The first time you log in, you’ll need to enter your username and password. To log in after that, simply enter your PIN or use your fingerprint.

You can also choose to make your online banking transactions even more secure by using your LuxTrust Token or the LuxTrust Mobile app.

►INSTANT OVERVIEW OF YOUR ACCOUNTS

Activating Express View enables you to check your preferred accounts and cards without having to enter any codes.

►KEEP CHECK OF YOUR ACCOUNTS

Set up alerts, for example when:
- you have been credited or debited above a certain amount;
- your balance falls below a given amount;
- you receive a message from your bank, etc.

Increase your credit card limit in real time:
- reached your card limit?
- going on holiday soon and planning extra expenses and withdrawals?
Instantly increase your credit card limit in tranches of EUR 100 up to no more than an additional EUR 2,500 (maximum period of 30 days).

Do you want to open a new account? Do you want to open an account in another currency or a savings account? Go to Accounts and click Open a new account.

►YOUR TRANSACTIONS

Make transfers or set up standing orders to your usual payees.

Browse payments you have made over the last two years.

Search for transactions in the account details section. Go to account transactions and enter a date, amount or key word: the transaction you are looking for will appear in one click.

►SECURITY ABOVE ALL

Use your LuxTrust Token or the LuxTrust Mobile app to secure your online banking operations:
- save your payee details;
- make a transfer to a new payee;
- transfer amounts over EUR 5,000;
- send an email to your advisor, etc.

►GENIUS

Need help budgeting and managing your accounts?

Genius is the everyday assistant that sends you notifications and information about your account activity. Receive personalised messages from Genius in your Web Banking app.

►PERSONAL LOAN SIMULATION

Do you have a project or dream?

Simulate a personal loan or a mortgage directly in the Web Banking app to estimate your monthly repayments.

Have an advisor call you back to discuss taking out a loan.

►OPTIMISE YOUR INVESTMENTS

Access the entire stock market through your Web Banking app!

Place your stock market orders, check your portfolios in real time and learn about market trends to make the right decisions at the right time.

►NEED ADVICE? NEED HELP?

Secure messaging lets you communicate with your advisor about your accounts or future plans. The Client Service can be contacted from Monday to Friday, from 8 am to 6 pm.

►ABOUT BGL BNP PARIBAS – the bank for a changing world

BGL BNP Paribas is one of the biggest banks in the Luxembourg financial centre. It successfully combines local expertise with the BNP Paribas Group’s power to act on an international scale.

The Web Banking app is a free service available to BGL BNP Paribas retail clients.

For security reasons, the app cannot be used on a "jailbroken" device.

Ratings and reviews

2 updates (and now 7 calls to the bank over the past year explaining this issue and them dismissing me) and this very poorly made app still forces me to restart it 3 to 4 times and maybe it works. Otherwise I have to give up and try again later in the day. This happens 9 times out of 10. It is appalling and unacceptable that a huge bank like BGL has this as their app. It shows a high level of negligence and/or incompetence and strongly motivates me to find another bank!

Good enough, but can do much better. I like the balance preview without the need to actually open the app, and you can mask the amount if you want to. But (a big but), this is useless for credit card entries and resultant balance, which only show after 48 hours (even more if there is a weekend in between). The debit card entries do show immediately and I can't understand how two cards from the same bank for the same customer work so differently.

Genius feature is not available on web interface. The Genius interface no longer show categorisation of expenses, but instead shows random "insights" which are false and based on dumb logic. Just give me my graphs and pie chart back.

What’s new

Minor improvements designed to enhance the user experience.