현대해상

현대해상화재보험

About this app

Quickly and conveniently access services such as contract management, claims, and loans for your Hyundai Marine & Fire Insurance policies via your smartphone.

Secure financial transactions are possible through various authentication methods. [Available Services]

① Contract Management
- Contract inquiry, management of long-term/general/auto insurance contracts
- Long-term insurance premium payment, premium refund, change of policyholder/beneficiary
- Auto insurance special rider change, change of driver coverage, confirmation of license plate number
- Subscription to short-term driver expansion special rider, electronic signature for contract conclusion
- Change of personal information, change of mailing address

② Insurance Claims
- Disease/Injury insurance claim, group insurance claim
- Property, Liability, Mobile phone damage insurance claim
- Inquiry of compensation processing history

③ Loans
- Policy loan application/repayment, change of interest payment account
- Credit loan application/repayment, inquiry of loan transaction history
- Information on apartment, house, and officetel mortgage loans
- Mortgage loan repayment and inquiry of transaction history

④ Insurance Products
- Auto/Driver, Health/Child, Pre-existing Condition, Fire/Property, Pension/Savings
- Check My Insurance Condition (Coverage Analysis), Request Insurance Consultation
- Internet/Telephone Subscription Products ⑤ Smart Issuance Center

- Issuance of certificates such as insurance policies

- Guidance on documents required for insurance claims and business processing

⑥ Authentication Center

- Hyundai Marine & Fire Insurance Simple Certificate

- Financial Certificate

- Joint Certificate

⑦ Customer Support Center

[Inquiries]

Hyundai Marine & Fire Insurance Customer Center: 1588-5656

※ Operating Hours: Weekdays 09:00–18:00

[Access Permission Guide]

We are providing information on the access permissions required to use the service.

■ Required Permissions

- Phone: In-app phone calls (Customer Call Center)

- Storage: File saving and viewing, installation of security programs

- Camera: Taking and importing photos when filing insurance claims

- Notifications: Receiving push notifications for service and information

■ Optional Permissions

- Location Information: Using device location when using Emergency Dispatch or Find a Branch

- App over other apps: Visible ARS service (Digital ARS)

※ You can still use the Hyundai Marine & Fire Insurance app even if you do not agree to the optional permissions.

** [Supported Devices and Usage Information]

- Stable use is available on devices running Android 8.0 or higher.

Ratings and reviews

정말 느려요

다 좋긴 좋는데, 파일 업로드 할때 사진밖에 안 되니까 제일 불편해요. 서류 다 하나씩 하나씩 사진 찍은 것보다 스캔해서 pdf으로 보내는게 더 편리한데....참 불편하네요. web 버전으로 pdf 되긴 한데, 또 외국인 이름이다 보니까 로그인이 수월하지 않아요...헨드폰 인증? 안 돼요! 이름이 안 맞는다고요! 현대해상 이용할때마다 참 시간 많이 걸리고 머리 많이 써야 되네요. 컴퓨터로 하면 설치해야 하는 보안앱이 많아서 불편하고, 헨드폰 앱도 불편하고요.

왜 이렇게 앱이 느리고 굼뜨는지 모르겠어요

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