
Steve Green
Best app for m1. I have used the m1 pro app for many years with no issues. I just switched over to this one. Had a few issues setting up on my part but I reached out to tech support and they helped me resolve my issues and got me up and going. very well thought out app and easy to use. Great job!! Has been 100% reliable i have done many test with it and has worked 100% something you want when protecting your home. Thanks again
PlanetM1 Cloud Pty Ltd
April 12, 2026
Hi, thank you very much for your feedback.

Anthony Cugliandro
Worst alarm app. Constant issues dropping in and out not to mention the countless push notification issues. Tech support is blaming it on google and not willing to help in anyway. Definitely pulling the alarm put and moving to a more reliable system.
1 person found this review helpful
PlanetM1 Cloud Pty Ltd
October 10, 2024
Sorry to hear about the issues you’re facing. Please contact us at support@planetm1.net so we can investigate. Dropouts and notification delays can sometimes be due to M1XEP settings or third-party services, but we’re here to help and ensure you get the best experience.

A Google user
This is the Application Elk Products needed to launch as soon as M1 Cloud became an option. Thanks to the folks at DroidSoft I have new hope for the M1 & M1XEP. I recommend this App. Support has been first rate. The notification options alone are worth the subscription and you won't be like the hundreds of customers I service in Chicagoland that call me when they are out of town for holidays and their eK app won't connect because Xfinity wiped the port forwarding in their gateway.
2 people found this review helpful
PlanetM1 Cloud Pty Ltd
December 25, 2019
Hi, thank you very much for your 5 Star feedback.