![](https://play-lh.googleusercontent.com/a-/ALV-UjXR19y0TGyHP9IAHvbWstFq9AAdreDRTEXvEeWu5Jl2UIHcZCg=s32)
Ryland Junior [RylandJunior.com]
Works relatively well. I'm a customer; it was a welcome alternative provided by a tech who came to my home to provide additional Fobs, which come with a hefty price tag. The tech certainly did not oversell, said the app was glitchy, which it was for some time. It would randomly sign you out. But, once you sign back in, it worked fine (many updates have addressed that!). I never had issue with it failing to function. I've used it from other cities and countries to arm/disarm without issue. 🙏🏾
1 person found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjXud5zknvYmW6mx7rt8mHocNvPTOfWnNXkr8kZzK8RxsyRiAHqifA=s32)
J G
Will somebody from the company please post a contact link where I can get some app support? I just got a brand new system this month using R control. The app keeps sending me dozens of notifications over the course of a wee to keep the R control app active to ensure delivery of push notifications. I've checked all kinds of settings for Pixel 8 pro notification permissions, notification permissions from the app, keeping the app active.
![](https://play-lh.googleusercontent.com/a-/ALV-UjUsGfxy2OCUrckCA4xGnU2IW14OEiqrdMDEo8WePZJCbQXFxtI=s32)
Tristan Young
App is very slow. It takes less time to unlock the door, disarm the alarm at the panel, and walk around the building to turn on all the lights and computers than it does to disarm the alarm with the app. My phone spends 98% of it's time in landscape orientation. When trying to disarm the alarm, this app only shows the keypad numbers 1 2 and 3, the remaining numbers are drawn off-screen. This app needs to properly support landscape orientation.
18 people found this review helpful
M2M Services Ltd
March 10, 2021
Hi, Tristan. We are sorry that you experienced problems with our application. We had a system overload after the latest update which caused delays with some users. The issue must be solved already. If you need further assistance, do not hesitate to contact us at support@m2mservices.com
Unfortunately, at the moment we do not support landscape mode.