Canadian Western Bank Mobile

Canadian Western Bank CWB

About this app

Enjoy safe and secure access to your accounts on the go with Canadian Western Bank’s mobile app. Get up-to-date account balances, view transactions, pay bills, and transfer money all from the convenience of your mobile device.

Canadian Western Bank Mobile is compatible with Android operating systems 4.1 and higher. To use Canadian Western Bank Mobile, you must be registered for CWBdirect® Online Banking. To sign up for online banking, contact your local CWB branch. Your login information for Canadian Western Bank Mobile is the same as for your CWBdirect Online Banking

With Canadian Western Bank’s mobile app, you can:
• Quickly view your account balances without logging in
• Manage multiple accounts
• View previous and upcoming transactions
• Pay bills and transfer money now or schedule future payments
• Send and receive Interac® e-Transfers
To use Canadian Western Bank Mobile, you will need to grant the app permission to access your photos and videos, approximate and precise location and access to your phone's network. Learn more about the app permissions at: http://www.cwbank.com/personal-banking/banking-services/mobile-banking/mobile-app.
By clicking "Get", you consent to the installation of Canadian Western Bank Mobile app and any future updates or upgrades which may be automatically installed depending upon your device or operating systems default settings or user-initiated settings. You can withdraw your consent at any time by uninstalling this app.
Canadian Western Bank Mobile uses data encryption technology to prevent fraud. If you incur losses due to an unauthorized banking transaction you will be reimbursed as set out in your account agreement with Canadian Western Bank.
By downloading and using this application, you agree that its use will be governed by your account agreement with Canadian Western Bank, which includes the CWBdirect terms and conditions. Though Canadian Western Bank will not charge you any fees for downloading and using the application, downloading and using the application may cause you to incur data usage fees from your mobile service provider. Any personal information provided by you in the course of using the application is governed by Canadian Western Bank’s Privacy Code, which can be found at www.cwb.com/about-us/privacy.

Interac® is a Trademark of Interac Inc. Used under licence by Canadian Western Bank.
CWBdirect® is a registered trademark of Canadian Western Bank.

Ratings and reviews

This is my SECOND review, nothing has improved from my first review. This app does NOT operate reliably. It does not remember your login number, even when "remember me" is selected numerous times. Other times the login fails completely. I've checked the app settings & my phone settings. This app intermittently works. It sucks compared to the other banking apps I use.

Almost everything about this app is good. Just two issues that I have to nitpick. Whenever I try to receive an e-transfer I am never prompted to be able to choose to deposit via the app. Next... the double entry of your card information required to login is off-putting.

It works most of the time. The UI is not the best looking and can be confusing. I seem to come across errors a lot more than with other banking apps which is not fun. Right now there is an error with connectivity which is making things difficult.

What's new

We are working on the app experience to make it better and faster. In version 15, we have fixed some bugs, improved performance, and enhanced some accessibility features based on your feedback.