TimelyCare Health & Well-being

328 reviews
Content rating
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About this app

TimelyCare, by TimelyMD, is the leading virtual health and well-being solution providing equitable, on-demand access to mental health support and medical care.

Using the TimelyCare app or website, enjoy virtual mental health and wellness visits via call or video, as well as 24/7 access to doctors, counselors, nurse practitioners, and other professionals. All visits are 100% confidential and secure.

TimelyCare also offers free meditation, yoga, and other self-care content, including discussions and guidance from experts.
Updated on
Jun 12, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 3 others
This app may collect these data types
Personal info, Financial info and 7 others
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

316 reviews
Bernadene Stammer
May 16, 2024
just had the most amazing and helpful session with my new therapist. She gave me so many helpful somatic exercises to deal with my trauma and anxiety. I am so thankful to have found her!
2 people found this review helpful
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Timely Telehealth, LLC
May 17, 2024
Hi there - Thank you so much for your kind review! We are glad to have provided you with the care you needed. Have a great weekend!
Lady Valkyrie
October 21, 2023
I have to log in every time I open the app, so I can't reschedule my appointments or cancel them. There's no way to view my currently scheduled appointments without clicking on a link outside of the app, which only brings me to the login screen.
1 person found this review helpful
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Jon Schroeder
July 7, 2022
I have attempted scheduling appointments with a counselor multiple times. Each time, I get a text asking if I want to cancel my appointment, then it automatically cancels my scheduled appointment without my approval. I'm so frustrated. I have called customer service multiple times and they mentioned that the tech team is aware. When can we expect a fix???
2 people found this review helpful
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Timely Telehealth, LLC
July 8, 2022
Hi Jonathan. We're sorry to hear about your poor experience. What happened was certainly not by design and was a bug within the app. The tech team was able to load a fix to the Google Play store so your account should no longer have any issues. A member of our support team will contact you to you to help make this right.