InChats.me is the ideal solution for companies that want to professionalize their customer service.
It optimizes incoming messages on your messaging platform, intelligently distributing contacts among your departments and/or agents.
With it, you can:
• Have as many agents as you want responding to a single message.
• Include as many messenger numbers as you want.
• User Identification: Add the user's name before each message.
• Create as many departments and/or tags as you want to organize your customer service.
• Pre-service chatbot.
• Quick replies with text, icons, links, audio, photos, videos, and documents.
• Scheduled messages for specific dates and times.
• Monitoring and Reports.
• Champion Support 24/7 and much more…
Whether for small businesses or large teams, InChats brings organization, agility, and better results to your customer relationships.