
Wing Ying Chow
After the February 2023 update, like many others, I found the following issues: can't download photos from the app, error: No permissions granted. Please check device settings. the app constantly logs me out, and requires entering a password to log on again double notifications for the same update In general, the app would be better if it provides an option to download all photos automatically rather than forcing me to download each one by hand.
3 people found this review helpful
Connect Childcare
February 20, 2023
Thank you for your kind feedback. We are aware of this problem and are currently working on solving it. Please update your app to the latest version when you see an option.

Emmanuel Olalude
Absolutely fantastic app! We receive regular updates throughout the day on meals, naps, activities, and photos, which gives real peace of mind while at work. The staff are incredibly thorough and caring, and the app makes us feel closely connected to our child’s day. An invaluable tool for parents, highly recommended!
1 person found this review helpful
Connect Childcare
August 12, 2026
Thanks so much for the wonderful review! It's lovely to hear the updates give you peace of mind during the day — that's exactly what it's there for. We'll pass on your kind words about the staff too; it'll mean a lot to them.

Rowena Hallam
I like how I can keep updated, only issue is when I send messages I can't see my text bar past my keyboard this needs work
Connect Childcare
September 17, 2026
Thanks for the review! Glad it keeps you updated. The keyboard covering the text bar when you're messaging is something we're aware of and passing to the team to fix. Thanks for flagging it.