TecFlow is a professional and smart system for managing service calls, work cards and installations, built specifically for marble, stone and kitchen countertop businesses. The system centralizes the entire work process in one place — from the moment the call is opened, through measurement, production and installation, to the customer's signature on the completion of the work.
Instead of dealing with scattered paperwork, telephones and messages, TecFlow allows you to manage the entire business from one organized place — from any device, from the office or from the field, at any time.
Who the system is intended for:
TecFlow is suitable for business owners, foremen, technicians and service personnel in the marble, stone and kitchen countertops sector, who want to work in an organized, professional and more efficient manner, and provide their customers with fast and reliable service.
Main capabilities:
Work card management
Open, edit and track service calls and installations. Each work card centralizes all the important information — customer details, address, contact details, and the exact type of marble (manufacturer, model, finish and thickness) — so that no detail gets lost.
Assign technicians and real-time tracking
Easily assign jobs to team members, and track the execution status of each call in real time — what's open, what's in progress, and what's completed.
Full documentation with photos
Attach photos from the field to every stage of the work — from the initial measurement, through production to the final installation. Full visual documentation of each job, for transparency with the customer and internal tracking.
Digital customer signature
The customer confirms the completion of the job with a signature directly from the device, without the need for paperwork. Orderly and documented confirmation for each completed job.
Smart and flexible search
Quickly locate any job, customer, or project by customer name, address, type of marble, phone number, or any other detail. Just type a few words and the system will find exactly what you were looking for.
Inventory and remnant management
Track materials, inventory, and marble remnants — to always know what's in the warehouse and plan jobs intelligently.
Project Management
Handling large and complex projects, including multi-apartment buildings and projects, with organized tracking of each and every unit.
Reports and Performance
A centralized and clear view of all jobs and staff, which helps you make better decisions and manage your business smartly.
System Benefits:
- Full Hebrew interface, optimized for convenient work from the field
- Accessibility from any device and anywhere
- Concentration of all information in one place — less mess, more order
- Improved customer service and response times
- Full and orderly documentation of each job
TecFlow was built from a deep familiarity with the world of marble and stone, to give your business a reliable, simple and effective work tool — that saves time, reduces errors and moves the business forward.
A smart system for managing service calls, work cards, and installation tracking for marble and stone businesses