My AXA México

8.29K reviews
Content rating
Everyone
500K+
Downloads
Content rating
Everyone
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About this app

My AXA is your digital channel to keep your insurance always at your fingertips. Access your policies, documents, and service options from your mobile device for added peace of mind.

With My AXA you can:
- View your Auto, Home/Property, Life, and Medical Expenses policies, with details and available coverage.

- Download your policy and access your digital card whenever you need it.

- Make policy payments.

- Report claims and track their status.

- Access the network of hospitals and emergency numbers. And much more!

Download My AXA today and keep your insurance always close at hand, all in one place, with the confidence that we'll be there for you when you need us.
It's an easy way to know and use the services of AXA Insurance.
Updated on
Sep 23, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • No data collected
    Learn more about how developers declare collection
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

8.25K reviews
Errol PATRICK Holbrooke
November 12, 2022
It's very difficult to change the password and gain access
10 people found this review helpful
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AXA Seguros
November 14, 2022
Apreciable, nos interesa poder ayudarte, por favor escríbenos en axa.responde@axa.com.mx , con el asunto MyAXA|Errol Holbrookel, para poder atenderte y solucionarte a la brevedad. Quedamos al pendiente de tu mensaje.
Leissa Gebert
October 6, 2020
It would be helpful to have English version.
4 people found this review helpful
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AXA Seguros
October 13, 2020
Apreciable Leissa Gebert, trasladaremos sus observaciones a las áreas correspondientes para su análisis y acciones de mejora. Quedamos a sus órdenes.
Omar R
October 19, 2020
recaptcha when required is really anoying you have to answer between 6 to 10 times for that thing to accept you are not a robot
8 people found this review helpful
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AXA Seguros
October 20, 2020
Apreciable cliente, nos interesa poder ayudarte, envíanos a axa.responde@axa.com.mx ; • Nombre, • Número de póliza, • Número de teléfono, • email con el cual te registraste, • Versión de Android y marca de Smartphone. Con el asunto MyAXA- Omar R, para poder atenderte y solucionarte a la brevedad. Quedamos al pendiente.

What’s new

- Mejoras en visualización de coberturas.
- Mejoras de rendimiento.
Content rating
Everyone
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App support

About the developer
AXA Seguros, S.A. de C.V.
myaxa@axa.com.mx
Av. Félix Cuevas No. 366, Piso 3 Tlacoquemécatl, Benito Juárez Benito Juárez 03200 México, CDMX Mexico
+52 55 8039 4704