CFE Contigo

CFE SSB

About this app

The CFEcontigo APP is designed to: facilitate the payment of your services using bank credit and debit cards; request a recurring charge to pay for your service; pay with BBVA points; check your balance and download your latest receipt; locate the 10 closest Customer Service Centers; report power supply failures in your service; activate your electronic receipt (paperless); calculate your subsequent consumption in a simulated way and pay reminders.

To obtain the precise address of the nearest Customer Service Centers you must activate your location and to receive payment reminders you will have to activate the application's push messages.

Ratings and reviews

The only problem is that you need to turn off the wifi before using it. Otherwise it will not connect to their system to download your data. Once the wifi on the phone is turned off then the application works without a problem. I also have not been able to use my Bancomer points to pay. Update: they fixed the problem with the wifi. It works much better. Thanks.

From the beginning, the App did not work. I couldn't press buttons or enter numbers as it requests. Everyone is saying this App does not work, and all the developers say is to contact them in Spanish. But, they should try using the app themselves and FIX IT! If your average rating is less than 2 AND the most recent reviews are 1's then it means it doesn't work. No wasted conversation with a customer service representative is going to fix "stupid."

The app won't let me pay my bills. It has an error accepting credit and debit card payments if you have more than one line registered. It's really inconvenient especially with the pandemic. I called the cfe operator and she told me I had to go in person to my bank to make the payments (most banks delay you up to 2h for a simple service like that ). It's 2020, you can afford to hire better programmers to do something as simple as accept online payment cfe.

What’s new

Para mejorar tu experiencia, con la APP CFEcontigo ahora deberás utilizar dispositivos con iOS versión 14 o superior y Android versión 10 o superior. Estas actualizaciones buscan brindarte mayor seguridad en cada transacción.