SYMT OS

SYMT MX

About this app

SYMT OS is a professional service order management platform for field service companies. Control every stage of your work orders, from receipt to closure, with all information centralized and accessible from your device.

FOR FIELD TECHNICIANS

- View and manage assigned tickets from anywhere
- Record reported faults, observations, and work progress
- Attach photos directly to the ticket from your camera or gallery
- Add services, materials, and inventory items used in the order
- Record partial or full payments on each ticket
- ​​Export the closing PDF upon service completion

FOR ADMINISTRATORS AND SUPERVISORS

- Dashboard with configurable work statuses based on your actual workflow
- Assign tickets to technicians and track them in real time
- Manage clients and assets with custom fields for each equipment type
- Inventory and materials control integrated into the order workflow
- Configurable forms to capture information when opening a ticket
- ​​Complete activity log for full operational traceability
- Granular role and permission management for each team member
- Configure VAT, invoice number, logo, and your organization's settings from the app

SECURITY AND PRIVACY

- Multi-tenant platform: your company's data is completely isolated from other organizations
- Over 40 configurable permissions per role for precise access control
- All communication is encrypted using HTTPS
- Secure token-based sessions with limited duration
- Push notifications to keep you informed about updates to your tickets

IDEAL FOR

Repair shops, maintenance companies, technical support teams, installation services, HVAC, electrical, plumbing, and any business that operates with field work orders.

SYMT OS is an enterprise-only tool. Access requires an invitation from your organization.

What’s new

Mejoras
Correcciones

Se corrige error al cargar el historial de comprobantes ("type 'String' is not a subtype of type 'num'") — los montos que devuelve el servidor ahora se procesan correctamente
Los comprobantes aprobados y rechazados ahora aparecen en la lista del historial
Al seleccionar los meses a renovar, ahora se muestra el desglose del monto a pagar: subtotal, IVA (16%) y total a depositar