Time Internet

2.2
1.33K reviews
100K+
Downloads
Content rating
Everyone
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About this app

We’ve got everything you need to manage your account, take charge of your connection and more, all at your fingertips:
• Troubleshoot connection issues with quick diagnostics and speed tests
• Customise your WiFi settings to your lifestyle
• Limit Internet access and safeguard your network
• Shop and install devices
• Pay your bills easily and securely
• Talk to us via Live Chat
• Redeem awesome rewards

Experience your WiFi, your way.

*Features may vary with different models.
Updated on
Jun 18, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.2
1.3K reviews
bryant lee
April 21, 2024
It has come to my attention that the WiFi name consistently changes to "anonymous" without my consent. Despite reaching out to the live chat support multiple times, I have not received any assistance in resolving this issue. This has caused significant inconvenience for me and my family, and I am concerned about the lack of support provided. If this issue persists, I may be forced to cancel my subscription and seek alternative internet service providers for my new home.
4 people found this review helpful
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TIME dotCom Berhad
May 27, 2024
This doesn't seem right. We want to take a closer look at this for you. Please send a note to https://www.time.com.my/support/livechat/ so we can connect.
Laura Liew
May 25, 2024
Extremely poor UX, labels all do not make sense. How does "Relocation" fall under "Manage Plan" and when I finally found it, my building is not listed in the relocation addresses. Damn bad...
1 person found this review helpful
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TIME dotCom Berhad
May 27, 2024
Relocation is possible provided your new address is within TIME coverage.
Akshay Bhore
March 1, 2024
The app sucks. Always hangs and most of the functions never work. Like I can not raise a ticket from the app at all. It just hangs. And The problem is, I've been facing this issue for 2 years now and they haven't fixed it.
3 people found this review helpful
Did you find this helpful?
TIME dotCom Berhad
March 13, 2024
Hi, Sorry about the inconvenience. Try clearing the cache or reinstalling the app. In case the issue still persists, kindly send the error screenshot to https://www.time.com.my/support/livechat/ along with the contact details so that we check this.

What's new

Our developers have battled pesky bugs and rogue code to bring you these updates:
- Perform bugs and crash fixes to improve app stability