Time Internet

2.2
1.32K reviews
100K+
Downloads
Content rating
Everyone
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About this app

We’ve got everything you need to manage your account, take charge of your connection and more, all at your fingertips:
• Troubleshoot connection issues with quick diagnostics and speed tests
• Customise your WiFi settings to your lifestyle
• Limit Internet access and safeguard your network
• Shop and install devices
• Pay your bills easily and securely
• Talk to us via Live Chat
• Redeem awesome rewards

Experience your WiFi, your way.

*Features may vary with different models.
Updated on
24 Apr 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.2
1.3K reviews
bryant lee
21 April 2024
It has come to my attention that the WiFi name consistently changes to "anonymous" without my consent. Despite reaching out to the live chat support multiple times, I have not received any assistance in resolving this issue. This has caused significant inconvenience for me and my family, and I am concerned about the lack of support provided. If this issue persists, I may be forced to cancel my subscription and seek alternative internet service providers for my new home.
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Akshay Bhore
01 March 2024
The app sucks. Always hangs and most of the functions never work. Like I can not raise a ticket from the app at all. It just hangs. And The problem is, I've been facing this issue for 2 years now and they haven't fixed it.
1 person found this review helpful
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TIME dotCom Berhad
13 March 2024
Hi, Sorry about the inconvenience. Try clearing the cache or reinstalling the app. In case the issue still persists, kindly send the error screenshot to https://www.time.com.my/support/livechat/ along with the contact details so that we check this.
Jason Lim
27 December 2020
Can't even login using the app because it doesn't support any symbols in the password (but the same password works if logging in using the web version.) TIME, if you want to push people to use your app at least make sure it works well. This is basic security that should've been addressed but until now it's still not fixed. Edit: app accepts special characters now. Able to log in, app looks simple and loading speed is pretty good. Need more rewards option and higher number of rewards per month!
42 people found this review helpful
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TIME dotCom Berhad
27 March 2020
Hi Jason, we're sorry for the experience caused. Kindly be informed that we have highlighted your report to the respective team. Feel free to talk to our fellow Support Ninjas via our Live Chat here https://www.time.com.my/support/livechat/ . They'll be able to answer your queries from 8am to 10pm daily.

What's new

Our developers have battled pesky bugs and rogue code to bring you these updates:
- Perform bugs and crash fixes to improve app stability