Enercal & moi

Enercal

About this app

Enercal's online portal allows users to view all contracts associated with their customer account and manage them.

As a user of the online portal, I have access to the following features per page :

## Contract Selector ##
- View all contracts associated with my customer account in a list or from a map ;
- Check the contracts' balance at a glance ;
- Consult details of each contract ;
- Select a contract to access the features available on other pages ;
- Filter/sort contracts by rate, municipality, ...

## Home ##
- View the quantities of electricity consumed and sold to the network ;
- Access features to manage my consumption ;
- Submit my meter readings ;
- Access the list of outages affecting my contract ;
- Compare my consumption ;
- Access the latest Enercal articles.

## Invoices ##
- Access the history of my invoices for the last 24 months ;
- Pay my balance or an invoice online or at a kiosk.

## Analysis ##
- Access features for the analysis of my consumption.

## Alerts ##
- Manage alerts related to my consumption ;
- View the history of alerts.

## Guide ##
- See the breakdown of consumption by category ;
- Access tips to help manage energy consumption by category.

## Requests ##
- Submit and track the progress of my requests to customer service for my contracts, including:
- Requesting e-billing ;
- Setting up/modifying my automatic payment ;
- Changing the power of my contract ;
- Subscribing to a new contract online ;
- Requesting the inclusion of additional contracts in my customer account ;
- ...

## Your Account ##
- View and modify your online account information ;
- Manage my consents.

Check our data managment policy and app terms of use through the following links :
- Enercal's legal notices : https://www.enercal.nc/mentions-legales/
- Enercal's data protection policy : https://www.enercal.nc/la-politique-de-protection-des-donnees/
- General terms and conditions of Enercal's clients' online portal & apps : https://ael.enercal.nc/cgu