Enercal & moi

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About this app

Enercal's online portal allows users to view all contracts associated with their customer account and manage them.

As a user of the online portal, I have access to the following features per page :

## Contract Selector ##
- View all contracts associated with my customer account in a list or from a map ;
- Check the contracts' balance at a glance ;
- Consult details of each contract ;
- Select a contract to access the features available on other pages ;
- Filter/sort contracts by rate, municipality, ...

## Home ##
- View the quantities of electricity consumed and sold to the network ;
- Access features to manage my consumption ;
- Submit my meter readings ;
- Access the list of outages affecting my contract ;
- Compare my consumption ;
- Access the latest Enercal articles.

## Invoices ##
- Access the history of my invoices for the last 24 months ;
- Pay my balance or an invoice online or at a kiosk.

## Analysis ##
- Access features for the analysis of my consumption.

## Alerts ##
- Manage alerts related to my consumption ;
- View the history of alerts.

## Guide ##
- See the breakdown of consumption by category ;
- Access tips to help manage energy consumption by category.

## Requests ##
- Submit and track the progress of my requests to customer service for my contracts, including:
- Requesting e-billing ;
- Setting up/modifying my automatic payment ;
- Changing the power of my contract ;
- Subscribing to a new contract online ;
- Requesting the inclusion of additional contracts in my customer account ;
- ...

## Your Account ##
- View and modify your online account information ;
- Manage my consents.

Check our data managment policy and app terms of use through the following links :
- Enercal's legal notices : https://www.enercal.nc/mentions-legales/
- Enercal's data protection policy : https://www.enercal.nc/la-politique-de-protection-des-donnees/
- General terms and conditions of Enercal's clients' online portal & apps : https://ael.enercal.nc/cgu
Updated on
Oct 17, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance
This app may collect these data types
Personal info, Messages and 3 others
Data is encrypted in transit
You can request that data be deleted