Efaas

National Centre for Information Technology

About this app

Your key to the Digital Maldives! Unlocking a world of digital possibilities

EASY
• Conveniently create your own verified ID to use across multiple digital and in-person services.

EMPOWERING
• Track and manage how your personal information is shared and maintained by official registrars.

SECURE
• Safeguard your identity and assure your data's safety with biometrics and multi-factor authentication.

KEY APP FEATURES:

PASSWORD-LESS / OTP-LESS AUTHENTICATION: No more passwords and OTPs. Conveniently access online services using:

• QR CODE LOGIN: Scan QR Code to login.
• ONE TAP LOGIN: Tap an icon to login.

VIEW YOUR INFORMAITON IN ONE PLACE: With eFaas mobile My Info, you can view key information about yourself from government registers.

TRACK PERSONAL INFOMRATION SHARING: With eFaas consent management system, grant and revoke consent during authentication and track and manage personal information shared to various service providers.

INBOX: Receive messages, notifications, and alerts in one inbox from different public and private agencies.

BIOMETRIC VERIFICATION: Verify your identity with just a quick selfie using the eFaas mobile and web app biometric self-verification feature.

HOW TO CREATE YOUR NATIONAL DIGITAL IDENTITY?

• Step 1: Create your eFaas at efaas.gov.mv
• Step 2: Install the eFaas app and login with your eFaas credentials
• Step 3: Verify it’s you with face verification and setup your personal 6-digit PIN code
• Step 4: Your National Digital Identity is now ready! QR Code scan and One-Tap Login is now enabled and protected with your fingerprint, face or 6-digit PIN code.

FEEDBACK:

What can we do to improve your experience?
For feedback or questions, please email us at [e-mail] You can also reach us at 1551.
eFaas is brought to you by the National Centre for Information Technology.

SOLUTIONS TO COMMON ISSUES:

• During face verification if you are getting error “"Sorry, we couldn't verify your identity." please make sure you are in a well-lit area and your face is fully angled to the camera. If issue persist, please call NCIT Helpdesk 1551.

• “Login request expired” error – Please ensure your device date and time is current.

Ratings and reviews

I did everything right, even got verified officially through email. And yet every time I try to check the app, I am always logged out because "my session expired"? And the otps won't even work because I keep being sent back to the app and put on a loop. Please fix these immediately.