AlphaTouch Video Intercom

Alpha Media, Inc.

About this app

AlphaTouch enables you to see live video of who is calling you before you answer the call. When a visitor to your building calls you from the AlphaTouch hardware in your lobby you will get a notification on your phone. You then have the option to answer or ignore the call. You can also easily unlock the door from the app to let your visitor in the building.

Ratings and reviews

This app only sends notifications once in a blue moon. Most of the time, it just calls my phone. Even more delightful, I can't unlock the door unless I do so in response to an event (it just doesn’t have the option to do so), so basically, it's just an app that lets people call you when they're at the door. Edit: The above was written after this app once again called me about a visitor instead of sending a notification. I finally got the notification for this one—20 minutes late!

This is the only app that the building manager has that let's me get into MY place of business 24/7, but the app doesn't even load. It just times out and stops working. I have restarted my phone, installed and uninstalled the app many times, tried to install it on multiple devices, and have been doing so for days! Update did correct the issue thankfully, but, wow! That should have never happened. This is controlling locks on doors and should be dependable.

Notifications never come through anymore. It was fine up until a week or so ago, then some notifications would work, and some wouldn't. Now I don't receive them at all. The entry panel will ring for about 30 seconds or longer until it switches to a regular phone call to my number instead of the app. Images of the person calling do show up in the app and I am able to still unlock the door via app.

What’s new

Improvements/updates to notifications
In app review requests
Dark/Light mode integration