AlphaTouch Video Intercom
1.7star
76 reviews
5K+
Downloads
Everyone
info
About this app
AlphaTouch enables you to see live video of who is calling you before you answer the call. When a visitor to your building calls you from the AlphaTouch hardware in your lobby you will get a notification on your phone. You then have the option to answer or ignore the call. You can also easily unlock the door from the app to let your visitor in the building.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Photos and videos, and Contacts
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
1.7
74 reviews
Meagan
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July 7, 2025
As of July '25: Still no notifications at all. Never. // Notifications never come through anymore. It was fine up until a week or so ago, then some notifications would work, and some wouldn't. Now I don't receive them at all. The entry panel will ring for about 30 seconds or longer until it switches to a regular phone call to my number instead of the app. Images of the person calling do show up in the app and I am able to still unlock the door via app.
9 people found this review helpful
Just JoJo
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August 25, 2025
As of 08/25/25, I am still not receiving any notifications for Galaxy 24 Ultra with latest software. App is also updated. Now I am no longer receiving calls from AlphaTouch. My phone constantly tells me that the app is crashing in the background. PLEASE FIX THIS! 05/20/2025 Update: Using a Galaxy 24 Ultra the app is not working to open the door. It dials my number instead of ringing in the app. The app is not registering the call when someone dials my apt from the directory.
5 people found this review helpful
Alpha Media, Inc.
April 29, 2024
Hi Joanne, thanks for that update. We understand how frustrating this can be, so we did some work from our end to fix your notification issue. Please try logging in to the app again and seeing if notifications start coming through. If they still do not work, please call us at +18006664800 at your convenience so we can help get your issue resolved.
Amanda Hill
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April 15, 2024
This is the only app that the building manager has that let's me get into MY place of business 24/7, but the app doesn't even load. It just times out and stops working. I have restarted my phone, installed and uninstalled the app many times, tried to install it on multiple devices, and have been doing so for days! Update did correct the issue thankfully, but, wow! That should have never happened. This is controlling locks on doors and should be dependable.
4 people found this review helpful
Alpha Media, Inc.
April 15, 2024
Hi Amanda, we apologize dearly for any inconvenience you've been facing and have worked diligently to ensure you have the best experience possible. Rest assured that the latest update we just uploaded this morning will fix any issues you've been facing with the app not loading, and you can resume using the app like normal.
What’s new
Improvements/updates to notifications
In app review requests
Dark/Light mode integration
In app review requests
Dark/Light mode integration
App support
phone
Phone number
+16317775500
About the developer
ALPHA MEDIA, INC.
support@alphacommunications.com
42 Central Dr
Farmingdale, NY 11735
United States
+1 631-662-4855