MyProvider

Conntac GmbH

About this app

The MyProvider App helps you quickly and easily resolve questions and issues related to your internet connection on your own.

Diagnostics
• Automatic problem detection
• No waiting time
• Direct access to the right guide

Interactive Help
• Automated troubleshooting
• Easy-to-understand explanations
• Smart follow-up questions

Contacting Support
• Contact customer service directly via the app
• Send diagnostic results to speed up support via the hotline

Setup Assistant
• Detect your router using a camera scan
• Activate your landline connection
• Detect Wi-Fi details and automatically set up the connection

Router Configuration
• Quickly and easily adjust your router settings

Share Wi-Fi
• Set up Wi-Fi connections for external devices

Optimize Wi-Fi
• Improve Wi-Fi coverage with targeted measurements

What’s new

• Adjustments for new Android versions
• Improvements for the use of accessibility features
• Bug fixes and stability improvements