Content rating
Everyone
10K+
Downloads
Content rating
Everyone
Learn more
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About this app

The TNG helps app supports you in clarifying questions and problems relating to your internet connection quickly and easily.

Analysis
• Automatic problem detection
• No waiting time
• Go straight to the right instructions

Interactive help
• Automatic problem solving
• Understandable explanations
• Intelligent queries

Contact us
• Contact customer support via the app
• Transmission of analyzes for faster processing on the hotline

Setup wizard
• Detecting the router with camera scan
• Activation of the landline connection
• Detect WiFi data and automatically set up the connection

Router configuration
• Adjust your router settings quickly and easily

Share WiFi
• Setting up the WiFi connection for external devices

Optimize WiFi
• Improve WLAN coverage through targeted measurements

Actions
• Current TNG Stadtnetz promotions at a glance
The TNG helps app helps you clarify questions and problems easily.
Updated on
Jul 30, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Personal info, App activity, and App info and performance
  • Data is encrypted in transit
  • Data can’t be deleted

What’s new

• Anpassungen für neue FRITZ!OS Versionen
• Anpassungen für neue Android Versionen
• Verbesserungen für die Nutzung von Barrierefreiheitsfunktionen
• Fehlerbehebungen und Stabilitätsverbesserungen
Content rating
Everyone
Learn more

App support

About the developer
TNG Stadtnetz GmbH
einkauf@tng.de
Gerhard-Fröhler-Str. 12 24106 Kiel Germany
+49 176 55941423