![](https://play-lh.googleusercontent.com/a/ACg8ocKdj7l7j5m63jruqmWwDgx7bLcgzBE0blNwJkHF278OslQWxg=s32-mo)
Bea X.
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No longer functions! For years, I have used this app, experiencing only minor glitches, which were irregular and tolerable, for the option to pay by phone app instead of using a credit card. Now, attempting to use or purchase tickets is not possible, one just gets a blank screen. I've awaited for updates for months before I took to writing this review. Instead, we have a number of tickets soon to expire and no solution in sight. Clearly, the developers have given up!
18 people found this review helpful
![](https://play-lh.googleusercontent.com/EGemoI2NTXmTsBVtJqk8jxF9rh8ApRWfsIMQSt2uE4OcpQqbFu7f7NbTK05lx80nuSijCz7sc3a277R67g=s32)
A Google user
Hands down the worst app in history. Utter garbage. Thousands of one star reviews, many down to the app crashing and they've done nothing about it?! If you do use this thing, ensure you have CHANGE! The amount of buses I've missed because of the app crashing or just not loading up is ridiculous. It's handy WHEN it works. Which is once in a blue moon. I've had to reinstall it about 5 times in the space of a month.
6 people found this review helpful
![](https://play-lh.googleusercontent.com/EGemoI2NTXmTsBVtJqk8jxF9rh8ApRWfsIMQSt2uE4OcpQqbFu7f7NbTK05lx80nuSijCz7sc3a277R67g=s32)
A Google user
Good app idea, badly executed. I installed this app for a one week vacation in Edinburgh. The app's idea is great: show ticket screen to driver and get on the bus even faster than with contactless. Unfortunately, the app's execution is so bad that I cannot recommend it. It's not possible to register with your Google account. The first confirmation e-mail never came, had to request it again. But the most annoying thing is that the app constantly crashes. This even happened once right as I was getting on the bus. Kudos to the driver who let me on anyway, but then I spent several frantic minutes force-quitting and restarting the app. There are several types of crashes. Sometimes, the screen just goes black (requires restart). Sometimes, the initial splash screen acquires a strange artefact in the upper left corner and does not go away (requires force-quitting). Sometimes, the app complains about a missing internet connection even though a connection is present (anyway, the app should be able to deal with being offline). As a customer, I expect stress-free ticket handling. Please fix it.
8 people found this review helpful