Victoria Williams
Not able to reset my password. No way to contact anyone. No way to put in maintenance requests or pay rent or anything unless I can get in. It won't let me put in the old password and says its incorrect when it's not. Unable to change my email address, either, which is no longer a valid or active address! So tired of issues and glitches and no fixes.
7 people found this review helpful
Cybersoft Technologies, Inc.
October 20, 2021
Thank you for taking the time and posting a review. We value our customers and apologize for any inconvenience caused. . Please email us to payments.support@yottareal.com with your info to help us identify the problem.
A Google user
- Flag inappropriate
- Show review history
I try to pay my rent on the correct date. It gives me a confirmation that payment has gone through....but it does NOT WORK!!!! Once again this stupid app is malfunctioning. Now it just force closes. I have tried uninstalling and installing 3 times and surprise surprise it does NOT work. Absolutely sick of this app!
4 people found this review helpful
Cybersoft Technologies, Inc.
July 22, 2019
Thank you for taking time and posting review. We value our customers and apologize for any inconvenience caused.With every new app version we introduce new features and are improving the existing ones to make sure our users have pleasant experience. Please email us to payments.support@yottareal.com with your info to help us improve further.
Jessica Herrera
I had a great experience with this app before this past weekend when I tried to pay my rent. I filled out all my banking information and press pay now but I got an error saying the payment is "stuck at the gateway and to check back in 24 hours" to which I did and there was no payment there so I submitted another Sunday morning to avoid being late on my rent. then I can email at 4 in the morning on Monday that there was a payment posted and now my account was drawn again $800.00+. Very upset.
3 people found this review helpful
Cybersoft Technologies, Inc.
July 29, 2020
Thank you for taking time and posting review. We value our customers and apologize for any inconvenience caused. With every new app version we introduce new features and are improving the existing ones to make sure our users have pleasant experience. Please email us to payments.support@yottareal.com with your info to help us improve further.