E-INNA Admin

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About this app

E-INNA Admin is a B2B companion app for administrators of organizations using the E-INNA service.

Keep every customer conversation, lead and support ticket in one place, on your phone:
• Conversations from Zalo, Messenger, WhatsApp, TikTok and email in one inbox.
• Einna, the AI assistant, replies to customers. Step in at any time and hand back when you are done.
• Leads by stage: products, payment, shipping and the order code on one screen.
• Support tickets with owner, priority and status.
• Push notifications for conversations that need you.

The app does not provide account registration or account creation. Users must already have an active E-INNA organization administrator account before signing in.
Organization administrators register for and configure the E-INNA service separately through the E-INNA web platform. The mobile app is used only to access and manage an existing organization account, including conversations, tickets, leads and notifications from connected communication channels.
No purchases, subscription upgrades, pricing links or account registration flows are available inside the app.

What’s new

First Android release of E-INNA Admin: conversations, leads and tickets from every channel, with the Einna AI assistant and push notifications.