Swapnil Raut
Here's a harsh review you can use: "This app is an absolute disaster! It's the most frustrating experience I've ever had with a mobile app. The login and registration process is a nightmare, and it seems to have a mind of its own. I've tried countless times to access my account, only to be met with an "Internal Server Error." It's unbelievable that a company would release such a buggy and unreliable app, especially when people need to access their insurance information in a timely manner.
4 people found this review helpful
hitesh bhojwani
Very bad user experience. First of all there are multiple issues with login. Even after the correct PIN entered says wrong PIN. Fingerprint not working. Repeatedly showing the login errors. Other than that, the claim status button shows the screen as *[object 1]* and *[object 2]*. Such a bad user experience, the data coming from server is not showing and instead displaying the UI code? Unbelievably, FHPL is the vendor of most of the big corporates and still such a bad UI. Should fix this asap.
102 people found this review helpful
Family Health Plan Insurance TPA Limited
February 24, 2021
Hi, We apologize for this experience. Please contact us at appsupport@fhpl.net along with your UHID or Corporate Name and Employee ID so we can help resolve this issue. Thank you.
A Google user
- Flag inappropriate
- Show review history
Worst app. Doesn't go beyond the login page. Have tired it under the fastest mobile internet and broadband networks and tried on many handsets from older to the latest ones but nothing seems a fit for this app. Maybe it's opened by the company to just showcase the clients that they exist on mobile platform and that's about it.
24 people found this review helpful