Directly OnDemand

Directly OnDemand

About this app

Directly is a leader in support automation, helping enterprise companies launch and train virtual agents that double their automation rate.

Companies like Airbnb, Microsoft and Samsung use our expert-in-the-loop AI platform to tap the expertise of their most experienced customers, delivering content, training and answers to their virtual agent to significantly boost performance.

As an expert, you can use this app to:
* Access your personalized dashboard and view new questions
* Receive instant alerts for questions and reward updates
* View ratings of your responses

Please note: this app is for users who have been invited into a customer service program by companies working with Directly. For more information, visit www.directly.com.

Ratings and reviews

its a shame the app lacks functionality. its a great app, just missing bits. could do with - message unread marker - hardware back button support - auto refresh (live), or just a refresh button - capability of uploading attachments. with these extras, it would be spot on!

Please add "Drag Down to Refresh" featurem, I get alerts that there is a new question on my notification but it takes time ti show on the app. By the time the question shows , someone already answered it. My workaround for this is I go to full view then go back to mobile view by clicking the directly logo, but it will ne better to just have a refresh option.

Dude the last update was 3 yrs ago. We got new tech now and android needs some love too. Many of us have androids and don't wanna use the full browser all the time, especially since even that isn't optimized for mobile. Please give us an update, you already made changes to the site and it looks good but the app needs love too.

What's new

🎯 Targeting Android 14 (API level 34): Directly OnDemand app now fully supports Android 14, benefiting from the latest features and security updates.
🐞 Minor Changes & Bug Fixes: This update features fixes aimed at enhancing app stability and performance.