2.6
227 reviews
Content rating
Everyone
50K+
Downloads
Content rating
Everyone
Users Interact
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Screenshot image
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About this app

Directly is a leader in support automation, helping enterprise companies launch and train virtual agents that double their automation rate.

Companies like Airbnb, Microsoft and Samsung use our expert-in-the-loop AI platform to tap the expertise of their most experienced customers, delivering content, training and answers to their virtual agent to significantly boost performance.

As an expert, you can use this app to:
* Access your personalized dashboard and view new questions
* Receive instant alerts for questions and reward updates
* View ratings of your responses

Please note: this app is for users who have been invited into a customer service program by companies working with Directly. For more information, visit www.directly.com.
Updated on
May 2, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
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Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

2.5
218 reviews
Abbigail Se
October 13, 2020
Just starting but then it would not let me log in and it says that my details are incorrect. I clicked on forgot password but it never sent me an email and all my email notification for messages has stopped. What's going on?
17 people found this review helpful
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A Google user
April 9, 2020
Please add "Drag Down to Refresh" featurem, I get alerts that there is a new question on my notification but it takes time ti show on the app. By the time the question shows , someone already answered it. My workaround for this is I go to full view then go back to mobile view by clicking the directly logo, but it will ne better to just have a refresh option.
50 people found this review helpful
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Aya Kristina Tolentino
November 11, 2020
This app started having many errors since today Nov. 11, 2020, it says "sorry something bad happened, we're in BETA & we're trying to stay bug free." I hope somebody can fix this asap specially this app is a great tool for those who dont have time to use desktop computer
14 people found this review helpful
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What’s new

Fixed the 16 KB memory page size compatibility issue for improved device support and stability.
Fixed notification-related bugs and improved notification reliability.
General performance improvements and minor bug fixes.Enter or paste your release notes for en-US here
Content rating
Everyone
Users Interact
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App support

About the developer
OnDemand Answers, Inc.
sohom.roy@movate.com
5600 Tennyson Pkwy Ste 255 Plano, TX 75024 United States
+91 89810 76639