Directly OnDemand
2.7star
218 reviews
50K+
Downloads
Everyone
info
About this app
Directly is a leader in support automation, helping enterprise companies launch and train virtual agents that double their automation rate.
Companies like Airbnb, Microsoft and Samsung use our expert-in-the-loop AI platform to tap the expertise of their most experienced customers, delivering content, training and answers to their virtual agent to significantly boost performance.
As an expert, you can use this app to:
* Access your personalized dashboard and view new questions
* Receive instant alerts for questions and reward updates
* View ratings of your responses
Please note: this app is for users who have been invited into a customer service program by companies working with Directly. For more information, visit www.directly.com.
Companies like Airbnb, Microsoft and Samsung use our expert-in-the-loop AI platform to tap the expertise of their most experienced customers, delivering content, training and answers to their virtual agent to significantly boost performance.
As an expert, you can use this app to:
* Access your personalized dashboard and view new questions
* Receive instant alerts for questions and reward updates
* View ratings of your responses
Please note: this app is for users who have been invited into a customer service program by companies working with Directly. For more information, visit www.directly.com.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
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No data collected
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Data is encrypted in transit
Data canโt be deleted
Ratings and reviews
2.6
209 reviews
Paulo GM
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April 28, 2024
Please give us the option to disable some notification categories. Most apps usually have this and I can just disable some notificatons that aren't necessary to me.
A Google user
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March 16, 2019
its a shame the app lacks functionality. its a great app, just missing bits. could do with - message unread marker - hardware back button support - auto refresh (live), or just a refresh button - capability of uploading attachments. with these extras, it would be spot on!
39 people found this review helpful
A Google user
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April 9, 2020
Please add "Drag Down to Refresh" featurem, I get alerts that there is a new question on my notification but it takes time ti show on the app. By the time the question shows , someone already answered it. My workaround for this is I go to full view then go back to mobile view by clicking the directly logo, but it will ne better to just have a refresh option.
50 people found this review helpful
What's new
๐ฒ In-App Update Notification: User will receive notifications when a new version of the app is available.
๐ New App Update Notification: we'll make sure you're the first to know whenever a new version of the app is ready for download.
๐ท Camera & File Storage Permissions: we've beefed up our app with enhanced control over camera and file storage permissions.
๐ Minor Changes & Bug Fixes: This update includes a bunch of tweaks and fixes to make your app experience smoother.
๐ New App Update Notification: we'll make sure you're the first to know whenever a new version of the app is ready for download.
๐ท Camera & File Storage Permissions: we've beefed up our app with enhanced control over camera and file storage permissions.
๐ Minor Changes & Bug Fixes: This update includes a bunch of tweaks and fixes to make your app experience smoother.