Downloaded this app because you are forced to if you want to do online banking. The only way to get your digital signature is through the app but I can't find it on the app. Googled for info, nothing. Downloaded the chat app for help, nothing. No one answers their chat. It's 2017 and one of the biggest Spanish bank can't even create a decent functioning app. I can't buy anything online, make transfers, pay my credit card. HELP!!! Reply to response of my review: I have tried on the website many times to activate the digital signature. When I sign in a window pops up to say I have to activate the digital signature. I click activate and another window pops up with instructions to download the app and activate the digital signature and nothing more. I suppose when you sign into the app the first time a window should pop up and allow you to activate the digital signature but that is not happening for me. I've written a email to info@bancsabadell. Hoping I don't have to call them which costs an arm and a leg and more frustration when they will only ask me to do everything I've already done
Mediocre app. UI and functionality wise. And how come fingerprint login is supported only on Samsung devices? Are we in 2013? Android natively supports fingerprint authentication for a while now...
Very bad , login does not work. For online payments they ask you for the code send this app but since u can't login u can't get the code and thus you fail to make purchases. Can be really dangerous and costly in case of a need or emergency , fix immediately
New fingerprint unlocking only works with Samsung devices. The Santander app lets you use the feature as long as your phone has a fingerprint sensor.
Great app but unable to obtain my digital signature..it doesn't send sms code to my phone
I cannot use the code keypad to unlock the app since the last update. Please fix asap (HTC One M7)
2017 is here with new improvements to our app:
If you have a Samsung device, you can now set up your digital fingerprint to access the app.
Change all of your app settings in one place.
Update your version now to start trying out these updates and leave us your feedback!
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